Responsibilities

• Identify and reach out to creators aligned with our brands, products, and campaign needs.
• Coordinate creator onboarding and maintain accurate creator profiles and communication records.
• Build ongoing relationships through regular check-ins, timely follow-ups, and practical support.
• Help creators understand collaboration opportunities, campaign requirements, and next steps.
• Manage day-to-day creator community communication and encourage active participation.
• Share campaign updates, product information, content tips, and relevant learning resources.
• Coordinate community activities, creator sessions, and feedback collection.
• Identify common creator questions and work with internal teams to resolve issues.
• Coordinate creator participation in TikTok Shop affiliate, short-form video, and livestream campaigns.
• Manage campaign briefs, sample coordination, timelines, deliverables, and follow-ups.

Requirements

• 1–3 years of experience in creator partnerships, community management, influencer marketing, or social commerce.
• Familiarity with TikTok, TikTok Shop, affiliate programs, and creator content.
• Strong communication and relationship-building skills.
• Organized and detail-oriented, with the ability to manage multiple creators and timelines.
• Comfortable working with spreadsheets, tracking performance, and turning feedback into action.
• Proactive, dependable, and comfortable working in a fast-paced environment.
• Professional fluency in both Mandarin and English is required.

Preferred

• Hands-on experience supporting TikTok Shop creators or affiliate campaigns.
• Experience managing online communities or coordinating creator engagement activities.
• Familiarity with the U.S. creator landscape and cross-border collaboration.
• Exposure to livestream commerce or performance-focused content campaigns.