Responsibilities

• Develop platform-specific social strategies for every production and institutional campaign, including subscription season shows, Wooden O’s Free Shakespeare in the Parks, A Christmas Carol, special programming, and organizational moments.
• Build and maintain monthly content calendars across Instagram, Facebook, TikTok, YouTube, and LinkedIn, aligning with email, paid media, and press touch-points.
• Write platform-appropriate copy in Union Arts Center's brand voice.
• Capture and curate behind-the-scenes content in collaboration with artists, production teams, and partners, including in-rehearsal moments, performance b-roll, and front-of-house storytelling.
• Produce short-form video for Instagram Reels, and YouTube Shorts, including mobile capture, editing, captioning, sound design, and platform-native posting.
• Manage community engagement: respond to comments and direct messages, monitor brand mentions and sentiment, escalate patron service issues to the Box Office team, and moderate as needed.
• Pull performance metrics from each platform. Synthesize learnings into clear, actionable recommendations to inform the next campaign.
• Identify emerging platforms, formats, and tactics. Pilot new approaches and bring informed proposals to the Associate Creative Director.
• Produce social-first graphic assets under the direction of the Associate Creative Director, including animated posts, story templates, Reels covers, event graphics, and campaign extensions.
• Adapt approved campaign artwork to platform-specific dimensions and formats, maintaining visual fidelity across every output.

Requirements

• Minimum three years of professional experience managing social media for a brand, organization, or agency, with measurable results.
• Demonstrated graphic design fluency, including hands-on proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere) and Canva. A portfolio of work is required at application.
• Demonstrated ability to produce short-form video content end-to-end, including mobile capture, editing, captioning, and platform-native posting.
• Strong copywriting in a defined brand voice, with writing samples available at application.
• Working knowledge of Meta Business Suite.
• Working knowledge of platform-native analytics across Instagram, Facebook, TikTok, YouTube, and LinkedIn, and the ability to translate data into clear recommendations.
• Strong project management skills, with a track record of running multiple concurrent campaigns and stakeholders without dropping commitments.
• Proficiency in Asana, Slack, and Microsoft Office Suite.
• Self-directed work style with sound judgment on brand voice, audience sensitivity, and public communication.
• Strong written and verbal communication skills, with a confident editorial sensibility.
• Ability to pass a background check conducted under Fair Chance legal standards.

Preferred

• A love of theatre!
• Working knowledge of Tessitura or a comparable CRM platform.
• Motion graphics experience in After Effects, Premiere Pro, or comparable tools.
• Familiarity with Seattle's arts and culture, landscape and audience.
• Experience supporting paid social campaigns in partnership with an outside agency.

Benefits

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance