Responsibilities

• Execute the established content calendar and social media framework developed by the Communications Manager.
• Attend meal services, warehouse operations, and events to capture real-time photo and video content.
• Create short-form video (Reels/Stories) and compelling visual storytelling aligned with brand guidelines.
• Conduct brief interviews with staff, volunteers, and partners to highlight impact and culture.
• Own day-to-day posting across Facebook, Instagram, and LinkedIn.
• Tag partners, sponsors, and community organizations to expand reach and visibility.
• Actively manage engagement (comments, messages) in alignment with brand voice.
• Track performance metrics and provide monthly reporting with recommendations for optimization.
• Align fully with Communications Manager on voice, visual standards, and campaign priorities.
• Review and understand existing content calendar and framework.

Requirements

• Education: Bachelor’s degree in Marketing, Communications, Journalism, or related field preferred (or equivalent experience).
• Experience: 2–5 years managing social media for a nonprofit, brand, or mission-driven organization.
• Demonstrated experience with short-form video creation and growing digital communities.
• Position Qualities: Fast-moving self-starter; strong storyteller; comfortable in live environments; organized and deadline-oriented; creative, visually savvy, and passionate about community impact.