Social Media & Content Manager

Chicago, IL (On-site)

$80K/yr – $104K/yrMid Level5+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the long tail of content and channel health for social, blogs, and newsletters, balancing crisp writing with design literacy while growing an influencer network and proving what drives engagement.

  • Channel Ownership: plan, publish, engage, and report across LinkedIn, X, YouTube, Facebook, and Instagram, plus blog storytelling and a data-informed newsletter cadence.
  • Content Engine: translate complex logistics topics into accessible thought leadership, customer stories, and product updates with Canva-friendly visuals and video clips.
  • Performance-Driven Growth: build influencer relationships, coach internal experts, and iterate on content based on cross-channel performance metrics to lift reach and engagement.

Job Description

Responsibilities

  • Own Flexport's owned social channels day to day across LinkedIn, Twitter/X, YouTube, Facebook, and Instagram: plan the calendar, write the posts, publish, engage, and report on what's working.
  • Write and edit blog content that turns complex supply chain topics into pieces people finish and share, from thought leadership to customer stories to product updates.
  • Produce our newsletter end to end, from picking the stories to writing the copy to hitting send.
  • Design social graphics and light marketing assets in Canva, staying true to Flexport's brand.
  • Edit short-form video for social, including cutting clips, adding captions, and packaging them for each platform.
  • Build our influencer network on both sides: coach internal experts and executives to post with confidence, and cultivate relationships with external creators and industry voices.
  • Track performance across channels and use what you learn to make the next post, article, and newsletter better.

Requirements

  • 5+ years in social media, content marketing, or a closely related role.
  • Genuinely strong writing. You can take a dense logistics topic and make it clear, sharp, and worth reading.
  • Hands-on experience managing owned media channels, including LinkedIn, Twitter/X, YouTube, Facebook, and Instagram.
  • A working command of social best practices across those platforms, from what to post to when and why, and how each channel differs.
  • Basic design editing skills. You're comfortable building clean, on-brand graphics in Canva.
  • Basic video editing skills. You can cut and caption short clips for social without needing a full production team.
  • Comfort managing several channels and deadlines at once, with the ownership to keep them all moving.

Preferred

  • Bonus: experience building creator or influencer programs, or working in B2B, logistics, or tech.

Benefits

  • The US base salary range for this position (this does not include bonus, equity and benefits):
  • The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region.
  • Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
Flexport logo

Flexport

3.1 Glassdoor

The technology platform for global logistics.

Founded in 2013
San Francisco, California, USA
2.7K employees (53 in marketing)
44% recommend to a friend
62% CEO approval

Traffic Signals

Monthly Visitors
960.9K
Traffic Source Mix
Search
27.2%
Direct
63.5%
Referral
7.7%
Social
0.8%
Paid
0.6%

Headcount Trend

Current headcount: ~2.7K

Marketing Team

Marketing Team Size
38 (1% of company)
Median Career Experience
12 years
Median Tenure
3.9 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$2.7B
Last Raise
$260M
Convertible Note, 2 years ago

Funding History

  • Jan 2024
    Convertible Note • $260M
  • Aug 2023
    Series Unknown
  • Jul 2023
    Secondary Market

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