Social Media & Content Assistant, Curlsmith at Helen of Troy | Boston, MA | $56K/yr – $70K/yr

Helen of Troy

Social Media & Content Assistant, Curlsmith

Boston, MA (Hybrid)

$56K/yr – $70K/yrEntry Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive Curlsmith’s social media and content effort as a Social Media & Content Assistant, owning calendars, content creation, and community engagement.

Own organic social calendars for all channels and plan content.
2+ years of brand social media experience in hair/beauty or similar.
Experience shooting and editing short-form content and coordinating with creators.

Job Description

Responsibilities

The Social Media & Content Assistant will be responsible for Curlsmiths community management, scheduling and posting on all Curlsmith social media channels.
They will be able to seek and identify new trends that can be applied to the business to create engaging content as well as identify emerging talent for future campaigns.
They will also be responsible for shooting and editing short form content and optimize capturing content at photoshoots and events.
They will also be confident in liaising with the team to get the correct response for customer queries.
Appropriately respond to consumer interaction on Facebook, Instagram, YouTube, TikTok, Threads, and Pinterest.
Direct customer service to comments and messages regarding orders.
Engaging with the community on our social channels and user generated content through likes, comments, and reposts.
Report back to the team on feedback we have received from our social channels in team meetings.
Respond to comments and messages regarding curly hair specific questions with our Lead Hair Educator for an appropriate and educated response.
Shooting TikTok's, Reels, and other short form content.

Helen of Troy

Helen of Troy Limited (NASDAQ: HELE) is a leading global consumer products company.What started as one brand, has grown into a portfolio of world-class brands, eachbringing quality and reliability to their respective industries. At Helen of Troy we bring 55+ years of experience to consumers looking for the best Home & Outdoor and Beauty & Wellness products.And we continue to grow thanks to our dedicated associates who bring their industry expertise, unique experiences, and shared values to Helen of Troy. Joining our family of brands, you’ll have the opportunity to excel in an environment that encourages personal growth and collective success.Bring your ambition to Helen of Troy and we’ll set you on an exciting career path.

Founded in 1968

El Paso, Texas, USA

2.3K employees (329 in marketing)

careers.helenoftroy.com