Responsibilities

• Develop and implement a comprehensive social media community management strategy.
• Monitor and respond to comments, messages, mentions, and engagements in a timely manner applying the brand TOV.
• Foster conversations that align with the brand voice and encourage engagement within the community.
• Monitor relevant blogs and forums to keep a pulse on audience sentiment, conversational trends, news, and overall brand reputation.
• Identify and engage with influencers, brand advocates, and key community members.
• Plan, create, and schedule high-quality, engaging content for all social media platforms (e.g., Instagram, TikTok, Facebook, LinkedIn, X, YouTube, Bluesky, Threads).
• Collaborate with the content team to create compelling posts, videos, and other assets tailored to community interests.
• Track, analyze, and report on community engagement metrics to inform future strategies.
• Stay updated on industry trends and emerging social media platforms.
• Handle crisis situations with care, escalating to the appropriate team within Slate and ensuring clear and respectful communication.
• Collaborate with customer service teams and other departments to resolve community concerns or questions.

Requirements

• Bachelor’s degree in Marketing, Communications, or equivalent experience.
• Proven experience as a Social Media Manager or Community Manager (5+ years preferred).
• Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, LinkedIn, X, etc.) and analytics tools.
• Excellent written and verbal communication skills.
• Ability to craft content that resonates with diverse audiences.
• Strong organizational and time-management skills.
• Ability to work collaboratively in a fast-paced environment.
• Familiarity with social media management tools (e.g. Sprout Social) and customer relationship management (CRM) tools.
• Passion for brand storytelling, community engagement, and building meaningful connections online.
• Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa sponsorship at this time.

Benefits

• Additional Compensation and Benefits: Slate offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in the equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.