Gameram

Social media & Community manager

USA (Remote)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Own Gameram’s community and social channels to drive engagement, feedback, and growth, while shaping product direction.

  • Own planning and execution of in-app content, events, and engagement.
  • Must-have: 2+ years in community management or related field.
  • Standout: Direct link to product strategy through user insights and cross-functional collaboration.

Job Description

Responsibilities

  • Owning Gameram’s in-app community and official account — planning and running content and engagement activities.
  • Communicating daily with users: answering questions, resolving issues, and improving the overall user experience.
  • Supporting the customer support team with user tickets when needed.
  • Running community activities (contests, events, engagement formats) from idea to execution and rewards.
  • Engaging with the community across Gameram’s social channels (YouTube, Instagram, etc.), maintaining a consistent and friendly brand voice.
  • Contributing to the development of our YouTube channel (product updates, user stories, behind-the-scenes of development).
  • Working closely with product, analytics, marketing, UX research, and design teams to share user insights and improve the product.
  • Collecting and analyzing user feedback, identifying patterns, and sharing clear recommendations.
  • Reporting directly to the CPO and contributing to community strategy and growth.

Requirements

  • 2+ years of experience in community management, support, or communications.
  • Strong understanding of gaming communities, especially in the US market.
  • Native or near-native English (C1+).
  • Experience moderating multilingual communities.
  • Ability to connect with a younger audience (13–35 y.o.).
  • Proactive mindset and ownership — you bring ideas, test them, and improve what’s already working.
  • Passion for video games and understanding of gaming culture.

Preferred

  • Experience managing communities on Discord, TikTok, Twitter, YouTube, Reddit or Instagram.
  • Experience streaming on YouTube or Twitch.
  • Spanish or Portuguese language skills.
  • Experience working with LATAM gaming communities.

Benefits

  • A key role with real ownership over community direction and growth.
  • Direct impact on product decisions through user insights.
  • Freedom to experiment and shape how we engage with users.
  • Participation in the stock option program after the probation period.
  • Flexible schedule and remote-friendly culture