Social Media Associate, J.P. Morgan Wealth Management

New York City, NY (On-site)

$65K/yr – $110K/yrMid Level3+ years expFull time

Posted 3 weeks ago

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Job Summary

Own social listening, calendar governance, and content execution for wealth management across multiple channels, translating industry language into platform-specific, high-performing posts.

  • Social listening and monitoring: track conversations across owned, earned, and competitor signals, then drive action.
  • Content strategy and approvals: develop channel-tailored concepts, secure LRC approvals, and coordinate cross-team promotion.
  • Performance optimization: analyze results, set benchmarks by channel, and inform creative decisions to boost engagement and conversions.

Job Description

Responsibilities

  • Monitor activity across owned channels, earned conversations, competitor activity, and broader industry/consumer discussions
  • Maintain and manage an ongoing social media content calendar across multiple channels; monitor the competitive landscape and help develop strategies to drive audience growth, engagement, and traffic/conversions to brand websites
  • Partner with Legal, Risk, and Controls (LRC) teams to obtain approvals for social content, including press announcements, product launches, thought leadership, and more
  • Write strong short-form social copy aligned to USWM brand voice and wealth management industry language
  • Analyze and track social performance to provide optimization recommendations, inform creative strategy, and establish benchmarks by channel
  • Build, refine, and maintain social listening queries and dashboards to monitor conversations about wealth management, partnerships, competitors, and breaking news
  • Collaborate across communications, marketing, and content teams to cross-promote campaigns and initiatives
  • Pitch and execute content ideas tailored to each channel
  • Proactively identify cultural moments and amplification opportunities relevant to USWM
  • Support social, video, and content teams with timely execution, including copywriting, approvals, reporting, and calendar management

Requirements

  • 3+ years of experience in social media; Bachelor's degree
  • Proven track record in developing social-first content and concepts from ideation to execution
  • Deep understanding of organic trends and capabilities on platforms like Instagram, X, LinkedIn, YouTube, and TikTok; Experience with social media publishing, reporting, and listening tools (e.g., Sprinklr, Zignal)
  • Analytical, test-and-learn mindset; comfortable using data to identify trends and growth opportunities
  • Strong short-form copywriting skills for social and digital assets; excellent verbal, written, and interpersonal communication skills
  • Experience managing editorial calendars and coordinating content across multiple channels
  • Highly organized, creative, and collaborative; able to build relationships across teams and business lines
  • Confident idea-pitcher and proactive problem solver; strong project and time-management skills; able to prioritize across competing deadlines
  • Team player eager to learn, contribute, and make an impact
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Preferred

    Benefits

    • competitive total rewards package including base salary determined based on the role, experience, skill set and location
    • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
    • a range of benefits and programs to meet employee needs, based on eligibility
    • comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more

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