Social Intelligence Director

Chicago, IL (Hybrid)

$100K/yr – $120K/yrDirector/Executive6+ years expFull time

Posted 1 day ago

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Job Summary

Own and guide social intelligence research initiatives from design to storytelling, leading cross-functional teams to deliver actionable consumer insights and strategic recommendations.

  • Lead research design and deliverables to meet client objectives
  • Mentor teams and drive collaboration across service lines
  • Translate unstructured social data into actionable insights and compelling narratives

Job Description

Responsibilities

  • Act as a trusted strategic advisor and entrepreneur with a focus on growing the business through impactful solutions rooted in social intelligence , analytics, and traditional quantitative and qualitative market research.
  • Lead internal teams on research design, project execution, and deliverables to meet and exceed client objectives related to social landscape understanding, key consumer segments, emerging trends, media intelligence , brand health tracking and more
  • Guide deep quantitative and qualitative assessments of consumer conversations across social media, review sites, forums, and other large, unstructured data sets.
  • Lead and consult with account teams on strategic approaches to research design, insights development, data visualization, and storytelling that bring the power of social data to life.
  • Act as a service line mentor and champion to foster team collaboration, development, and expertise through purpose-driven leadership

Requirements

  • Intellectually curious, social savvy, and data-driven with strong attention to detail and accuracy
  • At least 6 years of experience in social intelligence , market research (qualitative + quantitative), and/or data analytics, with expertise in leveraging social analytics techniques that transcend platform capabilities.
  • Demonstrated expertise in adding structure to unstructured data sets through text mining, text analytics, and/or topic modeling approaches that help get beyond simple metrics to in-depth, actionable human-centric insights.
  • Highly motivated, self-directed, and thrives in managerial role
  • Client-driven and solution-minded with ability to manage multiple projects simultaneously
  • Bachelor’s degree or higher; excellent written, verbal, and presentation skills

Benefits

  • At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
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Ipsos

3.4 Glassdoor

In our world of rapid change, the need for reliable information to make confident decisions has never been greater.At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth.This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People.To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do.So that our clients can act faster, smarter and bolder.Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SUREFirst listed on the Paris Stock Exchange: July 1, 1999Total revenues in 2024: 2,440.8 million eurosPresence in 90 marketsFull-time employees: ≃ 20,000Clients around the world: + 5,00050 million interviews conducted in 2024, of which 2/3 million online.Find out more about Ipsos at www.ipsos.comFollow us on X: @IpsosFollow us on Bluesky: @IpsosGroup

Founded in 1975
Paris, Île-de-France, FRA
19K employees (1,866 in marketing)
61% recommend to a friend
76% CEO approval

Traffic Signals

Monthly Visitors
2.3M
Traffic Source Mix
Search
45.7%
Direct
41.7%
Referral
10.6%
Social
1%
Paid
0.9%

Headcount Trend

Current headcount: ~18.8K

Marketing Team

Marketing Team Size
1,694 (9% of company)
Median Career Experience
17 years
Median Tenure
5.4 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$411.9M
Last Raise
$411.7M
Post IPO Debt, 1 years ago

Funding History

  • Jan 2025
    Post IPO Debt • $411.7M
  • May 2015
    Grant • $119.8K

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