Responsibilities

• Support day-to-day client management across assigned accounts, acting as a reliable point of contact for routine queries
• Assist in the coordination and delivery of social campaigns, keeping timelines, assets, and workflows on track
• Prepare client-facing materials including status updates, meeting agendas, and contact reports
• Collaborate with internal teams — creative, strategy, production — to brief and chase deliverables
• Maintain project trackers and internal documentation, flagging risks or delays early
• Own monthly and quarterly social content calendars for assigned brands, aligned to campaign objectives and platform best
• Generate proactive content ideas rooted in cultural moments, platform trends, and audience insights
• Write compelling, on-brand copy for social posts across Instagram, TikTok, X, LinkedIn, and YouTube
• Support creative development by writing briefs, contributing to brainstorms, and reviewing content for platform suitability
• Stay ahead of platform updates, algorithm changes, and emerging formats to ensure content is always optimised

Requirements

• 1–3 years of experience in a social media, content, or account management role (agency experience preferred)
• Deep, genuine familiarity with social platforms — you use them daily, you understand how they work, and you can spot a trend before it peaks
• Strong copywriting skills with the ability to adapt tone and voice across multiple brands and platforms
• Experience building or contributing to social content calendars and content plans
• Hands-on community management experience — you know how to represent a brand online without losing the human touch
• Solid organisational and project management skills; comfortable managing multiple brands and deadlines simultaneously
• A proactive, ideas-first mentality — you bring content concepts to meetings, not just questions
• Confidence in communicating with clients and presenting content rationale clearly
• Familiarity with social listening tools, scheduling platforms, and basic analytics dashboards

Preferred

• An interest in creator culture, influencer marketing, or the broader creator economy (a plus)
• Knowledge of gaming, entertainment, or youth culture (a plus)

Benefits

• Highly competitive 30 days' holiday (excluding Federal Holidays, inclusive of the Reset Policy)
• Reset Policy – Up to 10 additional non-contractual rest days (subject to policy terms; may be amended or withdrawn)
• Birthday Leave – An additional paid day off on your birthday
• December Office Closure – Office closed during the holiday period, outside of standard vacation days
• Year-End Holiday Shutdown – Company-wide closure; some annual leave may be reserved, with discretionary additional paid leave granted where applicable
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity & Paternity)
• Training & Development opportunities