Social Community Management & Engagement Specialist (Contract) at Dolby Laboratories | Burbank, CA | $30/hr – $35/hr

Dolby Laboratories

Social Community Management & Engagement Specialist (Contract)

Burbank, CA (On-site)

$30/hr – $35/hrMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive Dolby’s global social community with real-time, platform-native engagement and live-event coverage across multiple channels.

Must-have: 2–4 years in social media/community management.
Standout: Experience coordinating with global agencies and producing CM reports.

Job Description

Responsibilities

Lead real-time community engagement across Dolby’s global social platforms (Meta, TikTok, X, LinkedIn, YouTube, RedNote, emerging platforms).
Proactively engage in culturally relevant conversations across entertainment, sports, film, gaming, and technology ecosystems.
Identify high-velocity cultural moments and engage in a way that is platform-native and brand-aligned.
Manage inbound comments, DMs, and mentions, escalating issues when necessary.
Develop ongoing community engagement playbooks and response frameworks (based on platforms)
Work with agency to develop reporting KPIs for CM
Work with global agency to develop ongoing updates in CM
Provide real-time coverage support for global tentpoles (e.g., awards shows, major sports events, film premieres, product launches).
Work flexible hours, including evenings, weekends, and holidays, aligned to global time zones.
Identify reactive engagement opportunities during live events.

Requirements

2–4 years of experience in social media and community management.
Experience working with entertainment, technology, sports, or media brands preferred.
Demonstrated experience managing brand communities across multiple platforms.
Experience supporting real-time event coverage strongly preferred.
Strong understanding of social listening tools and native platform analytics.
Excellent written communication skills with a strong grasp of tone.
Ability to work non-traditional hours, including nights, weekends, and holidays as required for global events.

Preferred

Experience with Reddit and Discord a plus
Experience launching or scaling new social platforms is a plus

Dolby Laboratories

3.8 Glassdoor

We're the rain on the roof in a movie. The music flowing through your earbuds when you're at the gym. The footsteps lurking behind you in a video game. The voice of a colleague on a call who seems to be right next to you. The sight of a breathtakingly bright and vivid sunset on your TV.Making experiences come alive through technology is what we do. It's been our mission since day one.It began with our founder, Ray Dolby, a visionary scientist and inventor. As a young engineer and music lover, he was driven to improve the listening experience. And with that simple motivation, plus countless hours of experimentation, he created a solution—a solution that was elegant and practical, highly sophisticated, and wholly devoted to the artist's vision. Even as we've become a global company, Dolby Laboratories continues to reflect Ray Dolby's values. Here, science meets art. And high tech goes far beyond computer code.Founded in 1965 and headquartered in San Francisco, Dolby has grown into a leading global innovator and developer of audio, imaging and voice technologies for cinema, home theaters, PCs, mobile phones, and games. Our products include Dolby Digital Plus, TrueHD, Dolby Voice, Dolby Atmos and Dolby Vision. Today, over 2,000 individuals around the globe share their talents and energy to enable the most immersive experiences that technology can deliver.

Founded in 1965

San Francisco, California, USA

2K employees (221 in marketing)

www.dolby.com

71% recommend to a friend

62% CEO approval