Social Commerce Specialist/Manager

West Hollywood, CA (Hybrid)

$75K/yr – $90K/yrManager3+ years expFull time

Posted 1 day ago

Job Summary

Own and optimize social commerce initiatives across TikTok Shop and other marketplaces, manage creator and affiliate commerce, analyze performance, and coordinate cross-functional efforts to drive growth.

  • Lead TikTok Shop execution and marketplace campaigns
  • Oversee creator and affiliate commerce funnel
  • Analyze performance and translate insights into actions

Job Description

Responsibilities

  • Execute Social Commerce Initiatives: Own day-to-day execution across TikTok Shop and other marketplace channels, including campaign setup, shop/account management, product setup, promotions, sampling workflows, content tracking, and sales performance.
  • Ensure launches, campaigns, and promotions are executed accurately and on time.
  • Proactively identify and resolve operational issues impacting performance.
  • Own Creator & Affiliate Commerce: Manage the full creator commerce funnel: outreach → sampling → content → conversion → GMV.
  • Manage creator communication, affiliate programs, sampling, paid collaborations, content tracking, and ongoing creator relationships.
  • Monitor creator and affiliate performance and identify opportunities to improve activation, content volume, conversion, and GMV.
  • Build repeatable creator strategies that drive measurable sales.
  • Drive Brand Performance & Recommendations: Own regular performance reviews across assigned brands and channels.
  • Analyze performance to identify trends, risks, and growth opportunities across creators, content, assortment, pricing, promotions, traffic, and conversion.
  • Turn insights into clear, actionable recommendations for brand partners and internal teams.

Requirements

  • 1–3+ years in e-commerce, marketplace management, social commerce, affiliate/influencer marketing, or digital marketing.
  • Marketplace Experience: Hands-on TikTok Shop experience strongly preferred. Amazon, Shopify, DTC, or other marketplace experience is a plus.
  • Analytical Skills: Comfortable with performance data, spreadsheets, and dashboards; able to translate data into actionable insights and recommendations.
  • Operational Rigor: Highly organized and detail-oriented, with the ability to manage multiple brands, channels, creators, campaigns, and deadlines.
  • Creator & Commerce Knowledge: Understanding of the full creator commerce funnel, including outreach, sampling, content, affiliate mechanics, conversion, and GMV.
  • Communication: Strong written and verbal communication skills with the ability to work effectively across internal teams, creators, brand partners, and external stakeholders.
  • Ownership Mentality: Proactive, resourceful, solutions-oriented, and accountable for both execution and outcomes.
  • Growth Mindset: Comfortable learning new channels and operating in a fast-paced environment where priorities evolve quickly.

Preferred

  • Hands-on TikTok Shop experience strongly preferred.
  • Amazon, Shopify, DTC, or other marketplace experience is a plus.

Benefits

  • Career Growth: Significant opportunities for advancement and professional development.
  • Time Off & Flexibility: Flexible PTO, paid holidays, and paid sick leave.
  • Retirement Benefits: 401(k) retirement savings program.
  • Healthcare: Medical, dental, and vision insurance for you and your family.
  • Hybrid Work: 4 days in-office in West Hollywood, CA, with 1 remote workday each week.
  • Team Perks: Weekly catered team lunches plus a meal stipend twice per week.
SuperOrdinary logo

SuperOrdinary

3.7 Glassdoor

SUPERORDINARY IS THE PREMIER PARTNER FOR TODAY’S MOST DYNAMIC CONSUMER BRANDS. WE SPECIALIZE IN DRIVING DISCOVERY, EXPANSION, AND ACCELERATED GROWTH IN THE EVER-EVOLVING LANDSCAPE OF SOCIAL COMMERCE.

Founded in 2018
USA
112 employees (46 in marketing)
65% recommend to a friend

Salaries

Posted range

$75K/yr – $90K/yr

Taken straight from the job posting.

See all SuperOrdinary salaries

Funding

Total Funding
$58.1M
Last Raise
$58M
Series B, 2 years ago

Funding History

  • Oct 2023
    Series B • $58M
  • Jun 2022
    Pre Seed • $131.2K
  • Jan 2021
    Series Unknown

Traffic Signals

Monthly Visitors
5.2K
Traffic Source Mix
Search
29.2%
Direct
43.8%
Referral
7.2%
Social
17.9%
Paid
1.4%

Headcount Trend

Current headcount: ~112
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Social Commerce Specialist/Manager

SuperOrdinary · West Hollywood, CA · Hybrid