Social Commerce Coordinator, Creator & Affiliate Operations

USA (Remote)

$55K/yr – $75K/yrIntern/New Grad1+ years expFull time

Posted 4 weeks ago

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Job Summary

Own and optimize the creator and affiliate engine across TikTok Shop partners, combining outreach, sampling ops, and client-facing reporting to drive activation, content volume, and GMV.

  • Creator & Affiliate Program Ownership: manage outreach, approvals, sample flow, and campaign setup to boost creator activation and content output.
  • Operations & Sampling: oversee sampling workflows, status tracking, and backend tasks to ensure product availability and timely content delivery.
  • Client Support & Reporting: prepare client updates, pull performance insights, and keep dashboards clean for recurring reviews.

Job Description

Responsibilities\n- Own - Creator & Affiliate Program Execution: Support day-to-day TikTok Shop affiliate and creator program management across multiple clients.\n- Assist with creator outreach, follow-ups, re-engagement messages, affiliate approvals, sample coordination, and campaign setup.\n- Help identify creators who are a strong fit for client products, campaigns, and performance goals.\n- Support paid affiliate / creator activation workflows, including tracking creators, deliverables, product shipments, posting status, and performance.\n- Maintain organized creator lists, outreach trackers, sample trackers, and campaign documentation.\n- Help ensure creators receive clear instructions, product information, timelines, and expectations.\n- Sampling & Backend Operations: Support product sampling workflows inside TikTok Shop Seller Center and Affiliate Center.\n- Help monitor sample volume, approval status, creator acceptance, shipment status, content output, and product availability.\n- Flag operational issues quickly, including low sample acceptance, out-of-stock products, weak creator response, or low content throughput.\n- Assist with backend tasks such as approving samples, creating campaign links, checking affiliate settings, updating trackers, and escalating issues.\n- Partner with internal team members to make sure sampling strategy is being executed accurately and consistently.\n- Client Support & Meeting Prep: Prepare client agendas, weekly updates, and tactical account notes.\n- Pull performance updates and help organize insights for client calls.\n- Document what is happening across each client account: creator activity, sampling progress, content volume, GMV trends, blockers, and next steps.\n- Prepare internal updates and collaborate with senior leadership on go-forward strategy.\n- Support follow-up tasks after client calls to ensure execution does not stall.\n- Reporting & Performance Tracking: Update dashboards, trackers, and recurring reports tied to creator and affiliate program health.\n- Monitor key performance indicators such as sample volume, creator acceptance, video output, clicks, conversions, GMV, content performance, and affiliate activity.\n- Identify tactical opportunities, such as products that need creator re-engagement, campaigns with low sample-to-video conversion, or creators who should be reactivated.\n- Maintain clean, accurate data.
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Adquadrant

adQuadrant - DTC growth strategists that know how to navigate the complexities of full-funnel marketing, data-driven creative, artificial intelligence, and advanced measurement to ultimately grow net contribution margin for our customers.

Founded in 2015
Irvine, California, US
66 employees (33 in marketing)

Traffic Signals

Monthly Visitors
13.5K
Monthly Google Ads Budget
$69.9K
Traffic Source Mix
Search
40%
Direct
43.6%
Referral
8.4%
Social
6.6%
Paid
1.2%

Headcount Trend

Current headcount: ~65

Marketing Team

Marketing Team Size
28 (43% of company)
Median Career Experience
8 years
Median Tenure
1.5 years
Marketing Roles Posted (Last 30 Days)
2