Responsibilities

• Lead the coordination and reporting for TikTok Shop Sampling programs, ensuring product gets into the right hands and performance is tracked.
• Manage execution of Target Plan sends, ensuring accuracy and timing align with larger commerce goals.
• Track and report on sampling efforts monthly
• Execute daily and weekly CRM messaging strategy within the TikTok CRM platform to drive engagement and sales.
• Own the day-to-day moderation and messaging across affiliate community channels, including Discord/Lark and Email.
• Proactively manage Spark code collection from creators to ensure our paid and organic teams can amplify top-performing content without delay.
• Support creator outreach initiatives to grow our affiliate base and maintain healthy, active relationships.
• Create and distribute weekly affiliate communication briefs that distill promotions, product launches, and brand priorities into actionable kits for our affiliates.
• Ensure all affiliate-facing documentation is up to date, on-brand, and easily accessible.
• Provide logistical and administrative support for in-person affiliate events, from RSVP tracking to on-site coordination.

Requirements

• Location: Must be based in the Los Angeles area.
• Experience: 1–3 years of experience in TikTok Shop management, marketing coordination, social media, eCommerce, or influencer/affiliate operations. Beauty industry experience is a major plus.
• Platform Fluency: Deep interest in TikTok culture and social shopping. Prior experience with TikTok Shop, TikTok CRM, or influencer CRM tools is highly preferred.
• Written Communication: Exceptional writing skills with the ability to communicate professionally yet authentically with creators and affiliates.
• Organization: A "master of details" who can manage daily/weekly cadences, track multiple projects at once, and keep sampling programs running like clockwork.
• Tools: Proficient in Discord, Lark (or similar project management tools), and Google Suite/Excel.

Preferred

• Beauty industry experience is a major plus.
• Prior experience with TikTok Shop, TikTok CRM, or influencer CRM tools is highly preferred.

Benefits

• full benefits
• 401(K) plan with matching contributions from the company.