Responsibilities

• Assist in the management of specific areas of the restaurant during scheduled shifts.
• Accurately complete designated duties such as inventory control, ordering of products and cash control.
• Ensure that all PRIDE systems and routines are part of the day-to-day operations of the restaurant, setting each scheduled shift up for success.
• Ensure that Fan service meets or exceeds company standards. Handle more routine customer complaints, taking prompt and appropriate action to resolve the problem and ensure that each dissatisfied customer becomes a return Fan.
• Build relationships with return or preferred patrons.
• Accomplish store objectives by assisting the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team.
• As appropriate and when necessary, get work done through the delegation of tasks to other restaurant team members.
• Role model and enforce policies and procedures.
• Ensure that the restaurant is properly organized and staffed as designated by written schedules created by restaurant management, through proper job assignments, break rotation and the delegation of tasks during both peak and non-peak periods.
• Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency.

Requirements

• Minimum 6+ months of high volume quick service restaurant experience required.
• Must be capable of supervising specific areas of the business in a fast paced environment.
• Strong knowledge and application of safe food handling practices.
• ServSafe® certified or approved equivalent.
• Ability to pass shift leadership program.
• High school or equivalent (Required)
• Driver's License (Required)
• Shift availability: Night Shift (Required)

Benefits

• Employee discount
• Flexible schedule