Responsibilities - Help maintain a 95%+ client approval rate on published articles by applying rigorous quality assurance before delivery. - Quality check AI-assisted articles before client delivery and publishing, ensuring they meet our standards for accuracy, clarity, readability, and brand voice. - Catch and fix critical issues including broken links, missing metadata, weak internal linking, poor anchor text choices, formatting issues, and factual inaccuracies. - Ensure zero AI hallucinations make it into published content by reviewing claims, spotting inconsistencies, and flagging anything that needs further validation. - Publish 3-5 articles per day across multiple client CMS platforms such as WordPress, Webflow, and custom systems with zero publishing errors. - Optimise images, alt text, metadata, structured data, headings, and on-page presentation so content is both search-friendly and easy to read. - Transform article presentation using bullets, bold text, tables, and other formatting improvements to create a better user experience. - Keep the team informed through clear Slack updates and maintain organised logs of QA activity, publishing activity, and client feedback. - Identify recurring issues in AI-assisted content and suggest improvements to prompts, workflows, and quality assurance processes.