Responsibilities

• Client Management: Serve as the primary contact for assigned SEO clients, managing communication via Slack, Video, and email.
• Campaign Execution Oversight: Work with our fulfillment teams to ensure on-page content, backlinks, citations, and Google Business Profile optimization are delivered on time and to standard.
• Progress Calls: Lead monthly Zoom meetings to review results, educate clients, and discuss next steps.
• Upsell Opportunities: Identify and recommend additional services (Google Ads, Facebook Ads, websites) that align with client goals.
• Reporting & Analysis: Present SEO data in a clear and actionable way that highlights ROI and supports decision-making.
• Client Retention: Build strong, long-term relationships through exceptional service and proactive communication.

Requirements

• 2+ Years of Experience: Preferably in a client-facing SEO or account management role at a digital agency.
• Local SEO Knowledge: Strong understanding of Google Business Profiles, on-page SEO, backlinks, and citations.
• Excellent Communicator: Able to explain technical concepts in simple terms and run client calls with confidence.
• Organized & Detail-Oriented: Skilled at managing multiple accounts and following through on every client need.
• Growth-Minded: Motivated to exceed expectations, solve problems, and contribute to a fast-paced team.

Preferred

Benefits

• Uncapped growth potential, professional development opportunities