Responsibilities

• Own and/or support relationships with key clients and decision-makers, including C-Level teams
• Manage and grow relationships with all relevant Amazon partners
• Develop and execute strategies to grow our client’s marketplaces business, including partnering with relevant internal teams such as, Marketplace Advertising, Paid Search, Streaming +, etc.
• Use expertise to solve highly complex problems and/or lead major departmental and/or cross-functional projects
• Develop, communicate, and oversee a comprehensive marketplace strategy with a clear understanding of all inputs that impact performance, including but not limited to: demand forecasting; catalog management; content analysis/optimization; operational efficiency; advertising; channel management; and business reporting / retail analytics.
• Effectively report on and communicate insights to all relevant stakeholders on the client team
• Partner with leadership of other Tinuiti Teams to develop a comprehensive commerce strategy for Tinuiti’s Marketplace clients
• Regularly communicate any and all updates relevant to the Marketplace Operations line of business, as well as their impact on client and/or agency strategy
• Inspire, recognize, coach, and lead teammates on a day-to-day basis and be a champion of Tinuiti’s culture
• Develop personal and business goals that tie back to division and company goals
• Contribute to your broader team by sharing learnings, pain points, and processes that can help develop your team or Tinuiti as a whole
• Be hands-on and resourceful when needed and support the Team in consistently meeting deliverables and deadlines
• Actively coach, mentor, and delegate tasks and responsibilities to junior members on joint accounts where you see serve as lead with successful execution

Requirements

• A clear understanding of retail and marketplace platforms and functions on Amazon; experience with Vendor and/or Seller Central
• Advanced in Excel/Sheets (pivots, lookups), PowerPoint or Google Slides
• A minimum of 4-5 years experience in e-commerce or Amazon experience
• Experience operating on Amazon Vendor Central and/or Seller Central
• Previous account management experience, preferred.
• Comfortable with large and complex data sets, fluent in retail math calculations
• Reliable, takes initiative and finds ways to solve problems independently, has a curious mind
• Ability to manage numerous client/brand needs and strategies
• Outstanding communication and interpersonal skills
• Articulate and well-accustomed to a client-facing role