Responsibilities

• Serve as the primary day-to-day senior agency lead for assigned accounts, developing a deep understanding of the client’s business, objectives, organizational structure, challenges, and growth opportunities.
• Operate as an extension of the client’s team, anticipating needs, identifying risks, and proactively presenting solutions before issues arise.
• Lead multi-agency meetings and cross-functional stakeholder alignment across clients, agency partners, production vendors, venue operators, and internal teams, ensuring all parties remain aligned on strategy, scope, timelines, and deliverables.
• Own client communications and meeting cadence, providing clear direction, actionable next steps, and accountability across all stakeholders.
• Advocate for the client’s goals internally while ensuring projects remain operationally feasible, financially sound, and aligned with agency objectives.
• Guide and counsel leading brands within the CMG portfolio, with the primary focus on growing account business and associated revenue for the agency.
• Oversee development and delivery of creative ideas that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships.
• Work with new business team and strategy teams to respond to RFPs and proactively identify ways to further engage and grow assigned accounts
• Participate in RFP brainstorms, offering creative ideas and approaches towards client requests and needs
• Demonstrate confidence and partnership with clients, IAT partners, and internal stakeholders (creative, strategy, etc.) that always exceeds client expectations and continually raises the bar