Responsibilities

• Facilitate the intake of creative requests, gathering the information needed to define scope, requirements, stakeholders, and timelines
• Review incoming requests and partner with teams to establish clear direction and focus before projects begin
• Own creative project schedules and manage workflows across Design and Copy
• Track team bandwidth and support thoughtful allocation of work
• Serve as a day-to-day contact for the Creative team and cross-functional partners, providing updates and identifying potential roadblocks
• Monitor project routing and ensure work is reviewed and approved by the appropriate stakeholders
• Oversee the production process for printed and packaging materials supporting PR, Retention, Retail, and other business needs
• Partner with the Director of Marketing Operations and Production to develop strategies and processes that support Brooklinen’s marketing objectives and continued growth
• Support ongoing prioritization and planning for cross-functional initiatives
• Lead internal creative review meetings by developing agendas, providing project context, and documenting decisions and actionable next steps

Requirements

• 6+ years of project management experience, including experience managing creative or marketing projects
• Experience coordinating digital projects involving photography, video, design, and copy
• Knowledge of creative workflows, file types, software, and review processes
• Strong time-management, organizational, and communication skills
• A process-oriented approach with strong attention to detail
• The ability to bring clarity and structure to evolving or ambiguous requests
• A highly collaborative, team-oriented approach and a genuine interest in solving problems
• The ability to remain calm, focused, and adaptable in a fast-paced environment
• High proficiency in Google Workspace
• Familiarity with project-management platforms such as Monday

Preferred

• Experience facilitating print production is a plus

Benefits

• Up to 100% medical, dental, and vision coverage (employee-only)
• Fertility & family-building support (up to $20,000 lifetime)
• 401(k) with a 4% company match
• 16 weeks fully paid parental leave
• 20 vacation days (25 after 5 years) plus year-round Summer Fridays
• Hybrid work schedule with two core in-office days (Tues–Thurs)
• Remote Thanksgiving week and remote last week of December
• Up to four additional remote weeks per year with approval
• 40% employee discount plus seasonal product allowance
• One Medical, Talkspace, and $1,000 per year via Joon for wellness