Responsibilities

• Integrated Oversight: Manage the intersection of account ownership and production to ensure seamless delivery.
• Client Communication: Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
• Strategic Consulting: Articulate strategic plans and consult with clients and internal leads at a high level while ensuring deliverables such as designs, copy, and strategies align with agreed-upon briefs.
• Quality Assurance: Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables.
• Process Development: Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
• Creative Operations: Support in streamlining creative workflows, optimizing internal production pipelines, and refining the handoff process between creative, account teams, and clients.
• Resource & Staffing: Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
• Workflow Management: Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
• Change Management: Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.
• Budgetary Control: Manage project-specific budgets, develop detailed Statements of Work (SOWs) and navigate the budget-setting process in support of account lead negotiations.

Requirements

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative and content deliverables
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned to best practices in areas where they may not already exist.
• Bachelor's degree in a related field (or equivalent experience). Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time-zones.
• Excellent communication, presentation, and negotiation skills.

Benefits

• Competitive benefits package with medical, dental, and vision coverage
• 401(k) plan with employer matching
• Generous paid time off
• Monthly Growth Mindset stipend for books, events, or learning experiences
• Monthly technology reimbursement
• Wellness benefit program for mental and physical health
• 501c3 donation matching program
• Mentorship and ongoing professional development opportunities
• Monthly recognition and team celebrations
• Employee referral and new business referral bonuses