The Service Partnership Group is responsible for managing Samsung’s business relationships with partners in the Samsung Smart TV and Galaxy Mobile ecosystems. The Strategic Partner Management team, who serve as the face of Samsung to some of our most important partners, is recruiting for a Product Specialist to join the team.

The Partner Product Specialist will play a significant role in shaping Samsung’s roadmap of feature priorities across Samsung’s TV and Mobile ecosystems, including but not limited to content discovery tools, voice, and AI services. The ideal candidate will have experience managing full-cycle product development within a major technology platform and will have a deep understanding of the OTT media landscape, technology trends, and evolving business models, and will be able to articulate how those trends will impact Samsung’s services business.

He/She will be expected to drive products from the conceptual stage to launch and should possess both a strategic mindset and the ability to not only dive deep into the technical details of a product effort, but also be able to synthesize information into ‘executive summaries’ that can be used to influence leadership. The Product Specialist will be required to work with cross-functional teams both internally and externally, and he/she should be equally comfortable interfacing with Engineering, Product, Data and Business Development teams that are located around the globe.

The ideal candidate will have excellent communication and organizational skills, as well as a strong analytical bent and the ability to navigate and embrace complexity. As the bridge between Product and the market, he/she will need to possess both a Product and BD mindset, and a demonstrated ability to build consensus across multiple internal and external stakeholders.

RESPONSIBILITIES:

• Evaluate product market fit and inform launch decisions based on partner feedback, industry expertise, and data-drive analysis
• Develop the value proposition, partner strategy, marketing materials and product documentation for new products
• Work with Product and Engineering (including Korea HQ) to refine products based on partners’ UX, technical and business needs
• Educate the BD leads and support them in pitching, negotiating, and securing buy-in from partners
• Monitor and evaluate the performance of services, providing regular updates and insights to senior management
• Support Samsung’s business objectives and align partnership priorities with key stakeholders across Visual Display product portfolio.
• Establish frameworks and tools that allow the team to quickly scale new products

REQUIRED QUALIFICATIONS:

• BA/BS required, degree in computer science or engineering a plus
• 8 to 10 years of overall experience with 7+ years of relevant experience in product management, user experience design and account management from OTT/Video/Platforms
• Experience developing products for consumer-facing OTT / Video services or platforms
• Excellent presentation, communication, coordination, and creative problem-solving experience
• Ability to deal with ambiguity, solve complex problems, and navigate large, global organizations