Responsibilities

• Build and execute campaigns in Salesforce Marketing Cloud (or comparable platforms) on a targeted basis (e.g., complex use cases, troubleshooting, gap coverage), while ensuring agency-built campaigns align to defined standards
• Establish and uphold standards for campaign setup, QA, and data readiness
• Validate campaign setup across internal and agency workflows to ensure alignment and identify risks prior to launch
• Partner with agency teams to define requirements, align on build approach, and ensure adherence to activation standards
• Monitor campaign execution to identify issues, escalate risks, and coordinate resolution
• Identify gaps in campaign setup, data inputs, or orchestration logic and drive alignment to resolve them
• Escalate and track issues through resolution, coordinating across follow-through across internal and external teams
• Monitor and maintain the health of campaign activation environments, including Salesforce Marketing Cloud (or comparable platforms) and upstream data inputs (e.g., audience pipelines, attributes, consent signals)
• Partner with data and engineering teams to ensure audience data is accurate, available, and aligned with campaign needs
• Validate inputs into activation platforms (e.g., segments, attributes, flags) to ensure readiness for execution Identify and communicate cross-system dependencies (e.g., data availability, consent, ID alignment) that may impact performance

Requirements

• Bachelor’s degree in business, marketing, or related field
• 4+ years of experience in campaign operations, marketing technology, CRM, or similar roles
• Experience working with enterprise marketing automation platforms (e.g., Salesforce Marketing Cloud or comparable platforms)
• Hands-on experience building and executing campaigns within enterprise marketing platforms
• Strong organizational, problem-solving, and cross-functional coordination skills
• Ability to manage multiple priorities and navigate ambiguity across teams and systems
• Experience working with marketing, data, and agency partners
• Strong attention to detail and commitment to high-quality execution

Preferred

• Salesforce Marketing Cloud certifications (e.g., Email Specialist, Developer)
• Experience working within multi-platform marketing or data ecosystems
• Familiarity with customer data platforms (CDPs), audience pipelines, or marketing data environments
• Experience supporting platform implementations, migrations, or transitions
• Experience working in environments with evolving tools, processes, or platform transitions

Benefits

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus