Senior Marketing Operations Manager

USA (Remote)

$95K/yr – $135K/yrSenior Level6+ years expFull time

Posted 4 months ago

Job Summary

Drive MarTech strategy and operations across Outreach’s marketing stack, aligning data, campaigns, and analytics to support GTM success.

  • Own and optimize the MarTech stack and data flows across platforms.
  • Must-have: 6+ years in Marketing Operations with MarTech focus.
  • Standout: Cross-functional leadership spanning campaigns, data governance, and analytics.

Job Description

Responsibilities

  • MarTech Management: Own and evolve the existing marketing technology stack, including day-to-day system management, troubleshooting, and ensuring accurate data flow between platforms.
  • Technology Optimization: Drive continuous optimization of our marketing tools and platforms (e.g., Salesforce, Marketo, 6sense, LeanData, etc.), proactively identifying opportunities to improve performance, scalability, and business impact.
  • Data Management: Own data strategy across marketing systems, including data collection, segmentation, governance, and analysis to enable highly targeted, personalized campaigns
  • Integration: Lead and influence seamless integration between marketing technology and adjacent systems (sales, customer support, product, etc.), ensuring alignment across the GTM.
  • Campaign Operations: Implement, oversee, and scale marketing campaigns to streamline lead generation, nurturing, and conversion processes.
  • Campaign Design: Collaborate cross-functionally with content, design, growth, and digital marketing teams to develop high-impact, data-driven campaigns.
  • Process & Performance Measurement: Define and maintain end-to-end processes to measure and track marketing performance (lead flow, lead routing, scoring, and lifecycle stages), ensuring clean handoffs, consistent attribution, and actionable reporting.
  • Analytics and Reporting: Establish robust reporting mechanisms to measure and analyze the effectiveness of marketing campaigns, providing insights and recommendations for continuous improvement.
  • Documentation: Develop and maintain program documentation, including project plans, timelines, and status reports.
  • Compliance: Ensure marketing technology practices comply with data privacy regulations (e.g., GDPR, CCPA) and industry standards.

Requirements

  • Proven experience (6+ years) in Marketing Operations or Marketing Management with a strong focus on MarTech strategy and management
  • Proficiency with an enterprise tech stack (Marketo, Salesforce, LeanData, 6sense, and Tableau, etc).
  • Marketo ACE-MEBP certification is a plus.
  • Strong analytical skills with a track record of driving data-informed decisions and business outcomes.
  • Excellent project and stakeholder management skills, with the ability to lead cross-functional initiatives.
  • Strong understanding of marketing strategies, technologies, and industry trends.

Benefits

  • Flexible time off
  • 401k to help you save for the future
  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • A parental leave program that includes options for a paid night nurse, and a gradual return to work
  • Infertility/ assisted reproductive services benefit
  • Employee referral bonuses to encourage the addition of great new people to the team
  • Snacks and beverages in the Office, along with fun events to celebrate
  • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Salaries

Posted range

$95K/yr – $135K/yr

Taken straight from the job posting.

See all Outreach.io salaries

Senior Marketing Operations Manager

Outreach.io · USA · Remote