Responsibilities

• Plan and execute marketing, communications, and outreach activities for the King County Crisis Training Academy (KC-CTA) and other Behavioral Health Institute (BHI) and related initiatives in collaboration with leadership
• Develop, edit, and manage communications and outreach materials for trainings, conferences, webinars, and workforce initiatives
• Manage content across digital platforms (email, webpages, outreach materials), ensuring consistent messaging, tone, branding, and accessibility
• Coordinate outreach efforts to drive participation and engagement across behavioral health and social service systems
• Maintain and update webpages using Content Management System tools (e.g., WordPress), ensuring accuracy and alignment with institutional branding guidelines
• Manage Learning Management Software content, including course updates, announcements, and learner experience; develop asynchronous materials using authoring tools (e.g., Articulate Rise 360)
• Collaborate with project staff and subject matter experts to produce, format, and maintain training and educational content
• Manage email campaigns (e.g., Mailchimp), including list management, scheduling, and performance tracking; develop targeted communications for diverse audiences
• Coordinate production, organization, and publication of video and multimedia content (e.g., YouTube, Vimeo), ensuring accessibility standards (captioning, transcripts) and quality
• Design and administer surveys and evaluation tools (e.g., REDCap) and analyze engagement metrics