Responsibilities

• Support the design-in activities and business operations by working with cross-functional teams across Engineering, Sales and Marketing teams to secure customer engagements.
• Act as local support interface for US customers for existing accounts and ongoing programs.
• Engage in engineering & commercial discussions with customers.
• Market survey and developing new customers and applications.
• Act as local POC for engineering/commercial VOC collecting and leading issue resolving by circling back internally with right internal POC.
• On-going and future projects reporting to both US and Korea Executives.
• Build relationships with internal stakeholder teams such as Marketing, Sales, Product Planning and development teams to know and understand S.LSI’s differentiated offerings and strategies.
• Work with customer teams to map their requirements to S.LSI offerings, identify potential gaps, and champion their cause by driving internal development teams to address their needs and deliver technical solutions.
• Develop and build relationships with customers’ teams to understand their technology needs, application requirements and jointly define the best silicon/platform solutions to enable customer’s products.

Requirements

• Bachelor’s Degree in Engineering, Business, or related discipline and 10+ years of experience, or Master’s and 8+ years of experience.
• Technical sales and/or Marketing experience, management experience, technical/customer program management, or field applications engineering experience.
• Both Pre and Post Sales Customer Support.
• Good understanding of Semiconductor Industry, especially in SoC (System on Chip).
• Understanding or past experience with ASIC design and manufacturing flow, including advanced packaging is a Plus.
• Ability to analyze customer’s problem and needs from the component to system and application level based on customer’s requirements and purpose the solution that maps out to Samsung LSI’s offering.
• Frequent work and meetings are required with Korea.
• Korean language proficiency is a plus but not required.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.

Benefits

• Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
• Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
• Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
• Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
• Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
• Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.