Responsibilities

• - Develop and execute integrated communications strategies aligned with business priorities, growth objectives and reputation goals.
• - Serve as a trusted communications advisor to business leaders across multiple functions and regions, shaping key narratives, executive messaging and stakeholder communications.
• - Lead external communications programs that strengthen CST's market visibility and reputation. Position CST as a leader in connected cold chain, sustainability, electrification and transportation innovation.
• - Develop and execute media relations, thought leadership and storytelling strategies, including press releases, customer success stories, executive communications and stakeholder messaging.
• - Monitor media coverage, industry news and emerging issues to identify risks, opportunities, and timely communications needs.
• - Lead employee communications initiatives that drive engagement, alignment and understanding of business priorities.
• - Develop and execute communication and change management strategies that support key business initiatives, leadership communications, town halls and employee engagement programs.
• - Oversee social media strategy and content development across CST's global channels.
• - Monitor media, social and industry trends to identify communications opportunities and potential reputation risks.
• - Support issues management, crisis communications and rapid-response planning to protect and strengthen Carrier's reputation.

Requirements

• - Bachelor’s degree
• - 8+ years of experience in corporate communications, public relations, and/or external communications.

Preferred

• - Bachelor’s degree in Communications, Public Relations, Marketing or Journalism.
• - Exceptional writing, editing and storytelling skills, with the ability to translate complex business topics into clear, compelling narratives.
• - Experience developing executive communications, media materials, customer stories and thought leadership content.
• - Experience managing media relations, social media and stakeholder communications.
• - Strong project management and stakeholder management skills.
• - Demonstrated ability to influence senior leaders and cross-functional teams in a matrixed organization.
• - Experience in industrial manufacturing, transportation, logistics, technology or other B2B industries.
• - Experience supporting global or multi-regional organizations.
• - Experience with media monitoring, analytics and communications measurement tools.
• - Experience with crisis communications, issues management and change management.

Benefits

• - Health Care Benefits : Medical, Dental, Vision; Wellness incentives
• - Retirement Benefits
• - Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• - Disability : Short-term and long-term disability
• - Life Insurance and Accidental Death and Dismemberment
• - Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• - Tuition Assistance