Senior planning managers at INK manage and oversee account team activities and how they map to plans, timelines, resources, and budgets.

The essential functions include, but are not limited to the following:

• Collaborates closely with team leads to drive operational effectiveness, billability, and utilization.
• Drives the planning and management of effective programs; Works with account lead to establish framework for measuring and communicating value to the client.
• Serves as a central and client-facing contact on assigned projects, proactively facilitating communication between departments while managing timelines and deliverables.
• Ensures priority expectations between client and INK are clear, delivered on time, and meet quality standards.
• Garners trust and rapport with the client and delivers client service in line with INK standards and Be There Before™ philosophy.
• Leads in developing project estimates, contracts and invoices.
• Works in INK’s resource management tools to forecast and manage resources and is proactive in flagging risks and opportunities.
• Seeks out and maintains a constant knowledge of current and upcoming projects, as well as business development activities as they relate to resourcing, and makes appropriate staffing recommendations.
• Builds and maintains relationships across all departments at INK and works with all INKers to understand experience, skills and career goals to match resources to best fit client, individual staff, and business goals.
• Manages contracts and invoicing for freelancers and third-party vendors.
• Presents patterns and actionable insights to INK management and suggests next steps for optimization.
• Stays ahead of industry trends, anticipating both INK and client needs while sharing their insights generously with their teams and clients.
• Embodies INK values and culture and is committed to employee development, managing 1-2 INKers through day-to-day coaching, regular check-ins, and performance reviews.
• Reports to INK's Director and/or VP level executives.

Skills and Qualifications

• 5+ years of progressive experience in project management, agency setting preferred
• Experience in B2B technology and/or renewable energy, preferred/required
• Strong client relations skills and intuition
• Excellent writing skills, clear communicator
• Ability to organize and manage multiple client responsibilities
• Ability to organize and manage large, complex programs and teams
• Experienced in developing talent and acting as an approachable coach and mentor

Benefits

• Hybrid work environment from our Austin or Denver offices
• Flexible PTO with guidelines, generous holiday schedule, and early close Fridays at 2 pm in your time zone
• Top-notch paid medical (INK pays 75%), dental, vision and life insurance which start the first of the month after hire date
• A 401(k) retirement plan with 3% matching
• Twelve weeks paid parental leave
• Quarterly wellness stipend of $150
• Paid mobile phone service
• Quarterly volunteer days
• Bonus programs: new business, hiring referrals, annual tenure bonus
• Peer-to-peer rewards program
• Award-winning culture and supportive team environment that lives up to our mission of good work with good people makes for a good life

This job is available in Austin or Denver (and surrounding cities).