Responsibilities

• Manage the end-to-end planning, execution, and delivery of creative projects, including digital campaigns, social content, video, and print
• Oversee resource management and capacity planning across the creative team, ensuring optimal utilization of internal and external talent
• Serve as a primary point of coordination between creative, growth and media, and other cross-functional teams
• Propose, implement, and document scalable workflow processes that drive efficiency and clarity
• Develop and maintain detailed project timelines, deliverables, and budgets
• Identify project risks and blockers early, and implement solutions to keep work on track
• Lead project kickoffs, creative reviews, and postmortems, ensuring clear communication and accountability throughout
• Ensure all creative output aligns with project goals, brand standards, and stakeholder expectations
• Own vendor management and contracting

Requirements

• 10+ years of experience in account management, creative operations, or project management—ideally in an agency or in-house creative environment
• Proven track record managing digital-first campaigns and deliverables, with bonus points for experience in video and print
• Proficiency in project management and collaboration tools (e.g., Notion, Workfront, Asana, Smartsheet, Adobe Creative Cloud, Slack, etc.)
• Strong attention to detail and ability to tell clear stories through presentations, spreadsheets, and written word
• Analytical mindset with the ability to track performance and refine systems over time
• Strong communication and stakeholder management skills—you know how to keep everyone aligned without slowing down the work
• Deep understanding of agency-style workflows, timelines, and team dynamics
• Ability to thrive in a fast-paced, ambiguous environment with multiple stakeholders and shifting priorities
• A calm, proactive, detail-obsessed approach to managing complexity and deadlines

Benefits

• Health Benefits : Comprehensive medical, dental, vision, life, and disability coverage.
• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)
• Financial Wellness : Retirement savings programs and equity opportunities to help you invest in your future.
• Flexible Time Off, Paid Holidays & Winter Break : Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge
• Parental Leave : Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.
• Mental Health Mornings/Afternoons : Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.
• Wellness & Development Stipend : Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.
• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.
• Home Office & Meals : Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.
• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.