Responsibilities

• Develop and execute a comprehensive KOL engagement strategy across clinical areas, aligned to business, medical, and innovation priorities.
• Identify, segment, and prioritize KOLs and influencers based on clinical expertise, influence, advocacy impact, and geographic relevance.
• Build and maintain long-term, compliant relationships with KOLs in close partnership with Medical Affairs.
• Design, implement, and manage VOC programs, including advisory boards, panels, interviews, and qualitative research initiatives.
• Synthesize VOC insights into clear, actionable recommendations for Product Management, Upstream Marketing (NPD), and cross-functional stakeholders.
• Ensure VOC activities are structured, repeatable, and embedded into annual planning and lifecycle management processes.
• Plan and manage speaker programs in collaboration with Medical Affairs and Marketing Communications, ensuring alignment with educational and strategic objectives.
• Coordinate external webinars and virtual events, including speaker selection, content alignment, logistics, and post-event insights capture.
• Partner with Marketing Communications to ensure consistent messaging, branding, and audience engagement across channels.
• Support advocacy strategies in collaboration with Government Affairs and Medical Affairs, including engagement with patient advocacy groups, professional societies, and external organizations.

Requirements

• 8–12 years of experience in healthcare, life sciences, medical devices, diagnostics, or pharmaceuticals.
• Demonstrated experience managing KOL engagement, advisory boards, speaker programs, VOC initiatives, or external events.
• Strong understanding of how to partner effectively with Medical Affairs, Clinical Affairs, and commercial teams in a matrixed organization.
• Excellent communication, synthesis, and stakeholder management skills.

Preferred

• Bachelor’s degree required; advanced degree (MBA, MPH, MS, PhD) preferred.

Benefits

• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.