Responsibilities

• Drive performance for an Enterprise Digital Program: Identify hotels' business needs and translate them to accelerate Program adoption, retention and performance.
• Program Strategy: Develop a strategy to meet the business goals. Identify and prioritize new capabilities to profitably serve hotel needs.
• Project Management: Serve as the central liaison with partners to communicate program strategy, risks, opportunities and timelines
• Elevate Program commercial performance: Use data, market trends and financial modeling to guide Program growth.
• Performance Optimization: Identify and size opportunities to improve Program ROI, enhance efficiency, and strengthen value for participating hotels
• Reporting & Analytics: Develop and monitor Key Performance Indicators to evaluate program/channel effectiveness.
• Ensure Program Enablement: Oversee Program execution to deliver best-in-class user experience for participating hotels.
• Continuous improvement: Identify opportunities for process automation and optimization to improve efficiencies and reduce Program cost
• What projects you will take ownership of: Lead end-to-end strategy and operations for the Hotel Level Paid Media Program, across the Americas region.

Requirements

• Seven (7) years of work experience.
• Five (5) years of work experience using analytics to make strategic decisions.
• Three (3) years of experience managing a large commercial program or multi-channel marketing programs.
• Experience communicating and influencing at different levels across a matrixed organization, including senior management.
• Experience managing multiple projects concurrently.
• Hybrid schedule from Addison, TX or McLean, VA office (3 days per week).

Preferred

• Experience in Account Services in an advertising or creative agency (i.e. Account Management or Account Strategist)

Benefits

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits