Responsibilities

• Scale the GTM Foundation: Architect and reinforce the foundational GTM technology infrastructure required as Uber Freight transforms and scales, ensuring our underlying systems directly drive top-of-funnel demand and mid-funnel conversion.
• Multi-Stack AI Innovation: Act as the internal champion for next-generation automation; ideate, prototype, and execute sophisticated AI use cases that bridge data across multiple siloed platforms (e.g., orchestrating Gong intelligence, Salesforce data pipelines, and Clay workflows to automate account prospecting).
• Intake & Business Case Architecture: Own the tool discovery, evaluation, and prioritization framework. Author data-backed business cases and ROI models for net-new software acquisitions and annual contract renewals.
• Vendor Ecosystem Governance: Lead software evaluations, manage vendor engagements, pilot emerging tech use cases, and negotiate capabilities to align with corporate scalability goals.
• Requirement Ownership: Lead the business-side discovery of our Salesforce environment. Translate commercial workflows into technical blueprints without being bogged down in administrative code development.
• Core Systems Portfolio Management: Act as the ultimate business owner for an elite tech suite, including:
• Intelligence & Prospecting: ZoomInfo, Clay, LinkedIn, D&B
• Revenue & Intent: Gong, Demand base
• Engagement & Education: Learning Management Systems (LMS) and comprehensive sales/marketing automation pipelines.
• Engineering & IT Partnership: Partner closely with internal IT engineering, data infrastructure, and core development teams to seamlessly integrate tools into the Uber Freight data lake.
• Drive System Utilization: Establish structural adoption metrics and baseline KPIs for every tool in the portfolio. Set rigorous operational goals to continuously improve daily active usage.
• Enablement Alignment: Partner actively with the Sales Enablement team to build deployment training paths, continuous learning loops, and clear documentation that turns tool features into habitual rep behavior.
• Executive Reporting: Partner with BI team to build data dashboards tracking tool health, operational efficiency gains, license optimization, and total cost of ownership (TCO) for executive leadership.

Requirements

• Experience: 7+ years of experience in GTM Operations, Revenue Operations (RevOps), or Management Consulting with a heavy focus on sales/marketing technology stack architecture.
• Leadership: Direct people management experience leading GTM analysts, tech strategists, or business systems specialists.
• Technical Domain Expertise: Master-level understanding of the business mechanics in systems like: enterprise CRM ( Salesforce ), revenue intelligence ( Gong ), ABM platforms ( Demand base ), data orchestration/enrichment ( Clay, ZoomInfo ), and modern LMS suites or related applications & tools.
• Financial Acumen: Proven experience writing formal software business cases, presenting ROI analyses to executive committees, and managing software vendor contract metrics.
• Cross-Functional Influence: Demonstrated capacity to build consensus between highly technical development engineering groups and fast-moving commercial sales organizations.
• No immigration sponsorship or transfer available for this role.

Preferred

• Experience managing technology stacks inside the global logistics, 3PL, supply chain, or enterprise SaaS industries.
• Familiarity with product-led growth (PLG) data integration strategies.

Benefits

• Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.
• US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.