Senior Manager, GTM Strategy & Operations, DoorDash for Business

New York City, NY (On-site)

$170K/yr – $250K/yrSenior Level5+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the GTM Strategy & Ops agenda, turning cross-functional leverage into scalable lead strategy, event programs, and enablement that move revenue and pipeline metrics.

  • Growth & GTM Execution: define the strategic roadmap for lead generation, events, GTM systems, and enablement across Sales, Marketing, CS, and leadership.
  • Data-driven Optimization: translate funnels, conversion gaps, and event opportunities into measurable improvements using SQL, automation, and BI tools.
  • People & Process Leadership: manage a high-performing GTM Strategy & Operations team and collaborate with cross-functional partners to align on priorities and roadmap outcomes.

Job Description

Responsibilities

  • Strategize: Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement. Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution.
  • Operate: Execute granularly while building for scale. Partner directly across Sales, Marketing, Revenue Operations, Analytics, Product, Finance, and Customer Success to drive short- and long-term GTM priorities, translating strategy into operating rhythms, workflows, dashboards, and measurable outcomes.
  • Build: Use a data-driven approach to identify funnel trends, conversion gaps, event opportunities, system inefficiencies, and enablement needs. Apply SQL, AI, automation, and BI tools to quantify impact, scale processes, and enhance GTM pipeline generation, conversion, and growth.
  • Lead: Lead and develop an existing high-performing GTM Strategy & Operations team. Drive incremental value for strong performers by refining priorities, sharpening analytical rigor, elevating executive storytelling, and focusing on high-impact business opportunities.
  • Collaborate: Partner with Sales, Marketing, Revenue Operations, Product, Customer Success, Finance, Analytics, and Enablement to translate GTM insights into action and align teams on lead strategy, event execution, systems improvements, enablement programs, and revenue growth priorities.
  • Construct: Navigate ambiguity to structure undefined GTM opportunities by creating new playbooks, ownership models, and operating cadences. Independently drive problems from identification through diagnosis, execution, and measurement.
  • Enable: Develop playbooks, training, and adoption mechanisms for consistent GTM execution. Ensure Sales, Marketing, Customer Success, and cross-functional partners have the tools, systems knowledge, and operational clarity to elevate performance.

Requirements

  • 5+ years of experience in GTM Strategy & Operations, Sales Strategy, Business Operations, commercial strategy, or consulting and 5+ years at a leading strategy consulting firm
  • direct people management experience is required
  • MBA from a top-tier university
  • proven track record of leading complex cross-functional workstreams across lead strategy, event strategy, GTM systems, and enablement, driving alignment across stakeholders, and delivering measurable business outcomes.
  • high analytical proficiency; ability to translate complex datasets into actionable recommendations that influence senior decision-making. Advanced SQL fluency is required.
  • AI-forward and use AI, automation, and emerging technologies to improve team efficiency, accelerate insights, streamline reporting, and scale business impact.
  • deep understanding of B2B GTM motions across Sales, Marketing, Customer Success, and Revenue Operations, including lead management, funnel conversion, attribution, event ROI, pipeline generation, and sales productivity.
  • hands-on experience with GTM systems and tools, including Salesforce, marketing automation platforms, attribution systems, sales engagement tools, and BI platforms such as Tableau, Looker, or Power BI.
  • exceptional people leader who can manage and elevate an already high-performing team through sharper prioritization, stronger analytical rigor, clearer operating rhythms, and higher-quality strategic guidance.
  • strong executive communicator who can turn ambiguous business problems, data, and operational recommendations into clear, compelling narratives.
  • thrives in ambiguity, proactively identify opportunities, build scalable solutions, and drive execution from strategy through implementation.

Nice to have

  • high-growth B2B or marketplace experience is preferred.

Benefits

  • DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
  • To learn more about our benefits, visit our careers page here .
  • See below for paid time off details:
  • - For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • - For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

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