Responsibilities

• Lead, mentor, and develop a high-performing team of data scientists
• Own customer and business analytics for the Creative Professional portfolio, including Creative Cloud All Apps, flagship single apps, and Firefly
• Analyze end-to-end funnel performance across product and digital surfaces, from active users and engagement to traffic, conversion, orders, retention, and ARR impact.
• Identify the customer behaviors, creative workflows, product actions, and engagement patterns that drive conversion, retention, and long-term value.
• Develop a deep understanding of customer journeys across Adobe’s creative products, including how customers discover, adopt, and move between applications and workflows
• Lead weekly business performance reviews, providing a clear narrative on performance drivers, risks, opportunities, and recommended actions.
• Partner closely with Product, Marketing, Finance, and GTM leaders to connect product usage, customer engagement, acquisition, retention, and financial performance into an integrated view of business health.
• Help establish funnel goals, targets, and leading indicators for growth, and guide cross-functional teams on how to sustain momentum across the portfolio.
• Apply advanced analytics and data science methods—including segmentation, forecasting, experimentation, funnel diagnostics, and predictive modeling—to improve decision-making.
• Improve analytical rigor, business storytelling, and executive communication, including regular engagement with VP-level Product and GTM leaders.

Requirements

• 10+ years of experience in analytics, data science, or a related quantitative field, with strong business facing experience
• 4+ years of people management experience, including leading and developing high performing teams of analysts or data scientists
• Strong understanding of digital funnels, subscription businesses, product-led growth, customer engagement, conversion, and ARR-based business models.
• Demonstrated ability to connect customer behavior, product usage, funnel performance, and financial outcomes into a clear business narrative.
• Experience running business performance cadences, including weekly executive reviews, performance diagnostics, target tracking, and insight generation.
• Strong cross-functional leadership skills and experience influencing senior collaborators across Finance, Marketing, Product, GTM, and Sales.
• Solid foundation in analytics and data science methods, including experimentation, forecasting, segmentation, and predictive modeling.
• Proficiency in SQL and Python or R, along with experience using visualization tools such as Tableau or Power BI.
• Excellent communication skills, executive presence, and the ability to translate complex analysis into clear business recommendations.
• Bachelor’s degree in a quantitative field required; advanced degree or equivalent experience preferred, such as Master’s in Analytics, Data Science, Statistics, or related field. An MBA or equivalent experience is a plus.

Preferred

• Advanced degree or equivalent experience preferred, such as Master’s in Analytics, Data Science, Statistics, or related field
• MBA or equivalent experience is a plus