Senior Manager, Fan Growth & Lifecycle

New York, USA (On-site)

$110K/yr – $130K/yrSenior Level8+ years expFull time

Posted 5 months ago

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Job Description

Responsibilities

  • Define how fans enter team ecosystems, including sign-up incentives, early fan moments, and conversion paths.
  • Develop lifecycle strategies that support fan acquisition, onboarding, and early engagement, turning casual interest into long-term fandom.
  • Help teams clarify what “joining the fanbase” means and how it should feel across channels and touchpoints.
  • Own lifecycle strategy across email, SMS, push, and in-app messaging for assigned LIV Golf teams, from first touch through long-term engagement.
  • Build automated and triggered programs that support key fan moments, including welcome, event proximity, ticket purchase cycles, merchandise drops, OTT prompts, and loyalty engagement.
  • Create season-long team communication plans that amplify player stories, team identity, and competitive narratives.
  • Leverage CRM and CDP data to deliver personalized communications based on team affinity, engagement behavior, purchase history, location, and fan attributes.
  • Optimize sequencing, dynamic content, and targeting to increase relevance, accelerate fan progression, and deepen emotional connection.

Requirements

  • 6–8+ years of experience in CRM, lifecycle, or growth marketing within sports, entertainment, media, ecommerce, or fast-moving consumer brands.
  • Experience supporting fan or audience growth, not just retention or engagement.
  • Hands-on experience with ESPs/CDPs such as Salesforce Marketing Cloud, or similar.
  • Strong analytical mindset with comfort tying lifecycle performance back to fan growth and business outcomes.
  • Thrives in a fast-paced sports environment with real-time opportunities, evolving priorities and a schedule geared towards live events.
LIV Golf logo

LIV Golf

LIV Golf is a global sports league featuring individual and team competition, a 14-tournament schedule, and many of the world’s best golfers. Founded in 2021, LIV Golf League was designed to expand the game on an international level and unlock the sport’s true economic and societal potential. Greg Norman, Hall of Fame golfer and renowned businessman, is the league’s first and founding CEO and Commissioner. With tournaments across North and Latin Americas, Asia, Australia, the Middle East and Europe, LIV Golf is growing and improving the game for fans and golfers alike. LIV Golf launched in 2022 as an eight-event ‘Invitational Series', while simultaneously backing The International Series as an exciting new addition to the Asian Tour. 2023 saw the inaugural LIV Golf League host 14 events around the world, from Adelaide to Chicago, Andalucía to Singapore, as well as launch the game’s first Team franchises, captained by some of golf’s most decorated superstars. The format, respecting the historic traditions of the game, has been optimized for modern-day sports fans: 3 days, 54 holes, no cut, and a shotgun start - offering an immersive fan experience, with a faster pace of play to drive engaging storylines.In 2024, LIV Golf further expanded the reach of the League, splitting the schedule between some of the most iconic venues across Asia, Europe and the Middle East with decorated venues in the US. The full player pathway, created in partnership with the Asian Tour, also launched, with the game’s first ever player Promotion and Relegation and Player Transfer Window. Off the course, LIV Golf League is dedicated to enhancing the wellbeing of its communities through its ground-breaking social impact and sustainability strategy. ‘Potential, Unleashed’ reflects the league’s commitment to giving back and improving the world through golf.

Founded in 2021
London, England, GBR
460 employees (113 in marketing)

Traffic Signals

Monthly Visitors
381.8K
Monthly Google Ads Budget
$5.1K
Traffic Source Mix
Search
46.7%
Direct
44.7%
Referral
5.4%
Social
2.6%
Paid
0.4%

Headcount Trend

Current headcount: ~460

Marketing Team

Marketing Team Size
75 (16% of company)

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