Senior Manager, Digital CX & Campaign

New York City, NY (On-site)

$125K/yr – $135K/yrSenior Level6+ years expFull time

Posted 19 hrs ago

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Job Summary

Own the end-to-end digital campaign and e-commerce content strategy, leading cross-functional teams across global launches and retailer ecosystems to drive performance.

  • Own campaign strategy and execution
  • Lead cross-functional teams across global campaigns
  • Drive PDP/A+ content and SEO for performance

Job Description

Responsibilities

  • Digital campaign & content strategy
  • - Lead the end-to-end digital campaign strategy across key launches, seasonal moments, commercial priorities, and brand activations
  • - Develop integrated digital campaign plans across all customer touchpoints in close partnership with cross-functional partners and Global partners
  • - Define content strategies that drive performance across platforms{{{{:}}}} Paid Social (Instagram, TikTok), Amazon, and Retailer.com environments
  • - Own campaign briefing, timelines, channel planning, asset needs, launch readiness, and post-campaign reporting
  • - Ensure all campaigns reflect brand guidelines, commercial objectives, and customer experience standards
  • - Stay informed on digital marketing trends, platform updates, consumer behavior, and competitive activity
  • E-Commerce CX & Content Strategy
  • - Develop content strategies for retailer.com (Amazon, Sephora.com, Ulta.com, etc) that convert — including PDP strategy, A+ content direction, and platform-specific storytelling frameworks
  • - Partner with the copywriter and creative teams to develop PDP copy and ensure SEO/AI discoverability, keyword strategy, and platform-specific content requirements are embedded at the campaign strategy stage

Requirements

  • 6+ years of experience in digital marketing, digital campaigns, e-commerce marketing, performance marketing, or a related field
  • Experience managing integrated digital campaigns across multiple channels
  • Proven ability to lead cross-functional workstreams and influence stakeholders at multiple levels
  • Strong analytical skills with experience using campaign performance data to drive decisions
  • Deep fluency in platform content ecosystems{{{{:}}}} TikTok, Instagram, YouTube, Amazon — including how each platform's algorithm rewards and surfaces content
  • Strong working knowledge of SEO, Amazon search, and e-commerce content best practices (PDP, A+ content, keyword strategy)
  • Experience working within or alongside global organizations; comfortable collaborating across time zones and cultures
  • Excellent project management, communication, and presentation skills
  • Ability to balance strategic thinking with hands-on execution
  • Experience managing direct reports or cross-functional partners preferred

Benefits

  • Base Salary Range $125,000-135,000**
  • Company Benefits
  • - Generous staff discount to use on all products
  • - Medical, dental, and vision benefits
  • - Commuter Benefits (Pre-tax)
  • - Flex Spending Account (FSA)
  • - Employee Assistance Program (EAP)
  • - 401(k) with Company match
  • - Paid Time Off
  • - Birthday PTO
Charlotte Tilbury Beauty logo

Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

Founded in 2012
London, England, GBR
3.2K employees (913 in marketing)

Traffic Signals

Monthly Visitors
2.7M
Monthly Google Ads Budget
$15.7K
Traffic Source Mix
Search
46.4%
Direct
45%
Referral
4.6%
Social
3.1%
Paid
0.8%

Headcount Trend

Current headcount: ~3.2K

Marketing Team

Marketing Team Size
373 (12% of company)
Median Career Experience
8 years
Median Tenure
3 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Series B, 9 years ago

Funding History

  • Apr 2017
    Series B
  • Apr 2014
    Series A
  • Apr 2013
    Series A

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