Senior Manager, Corporate Communications

Responsibilities

• Serve as a strategic relationship manager responsible for consulting broadly and strategically with internal customers (Inventory Solutions leaders) and providing ongoing communication counsel the members of the leadership team.
• Assess internal customers' current communication state, probe for underlying business problems and develop creative communication plans to enhance employee engagement, ensure effective, two-way communication between the company and employees, and drive greater results for the business.
• Serve as a project manager for communication programs and plans for assigned client set, collaborating and partnering with other departments across the organization to deliver integrated and comprehensive communication plans.
• Develop communications plans and campaigns that 1) help employees navigate organizational change, 2) foster a winning culture and 3) drive greater company pride and engagement. A primary goal is to help employees connect the work they do to the company's strategy and align their efforts accordingly.
• Plan communications and craft messages that are engaging, accurate, concise, and tailored to the author, vehicle, and audience and that reinforces the company's vision and brand promise, operating plans and value proposition.
• Work with colleagues at all levels of Cox Automotive to connect communication plans from across the organization to form a holistic, integrated, organization-wide communication plan.
• Establish, manage, measure and report on the effectiveness of internal communication programs to ensure optimal customer and employee satisfaction as well as overall functional excellence.

Requirements

• Bachelor's degree in related discipline and 8 years' progressive internal communications experience in employee, internal or corporate communications. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years of experience; or 12 years' experience in a related field.
• 3+ years' experience in people management/leadership role
• Exceptional customer relationship, consulting and strategic communication experience. Seen as a credible businessperson who uses their communications expertise to help solve business problems. Talks the language of business with stakeholders, not just the language of communication. Recognized as having an important contribution to business planning and performance. Routinely sought advice about potential issues and complex scenarios at an early stage. Experience providing internal communications consultancy to business executives.
• Management experience. Candidate must bring extensive management experience, successfully managing individuals, teams and/or significant projects. Commitment to personal ownership and accountability a must.
• Strong business acumen. Proven ability to understand business strategy, targets and performance objectives and shape communication strategies, plans and materials to deliver high-quality communications with positive measured results. Able to analyze complex business challenges and scenarios and formulate communication solutions. Maintains a good understanding of audience needs and issues, either through personal contact or through the communications network.
• Superior customer service, interpersonal and relationship skills. Serve as a trusted and respected advisor to senior leaders. Works well with colleagues at all levels, using influence successfully to shape strategic communications and advance the company's business agenda. Not easily intimidated but knows where to compromise. Able to negotiate conflicting requirements from different stakeholders to build a coherent plan that is accepted by all. Help others resolve conflicts or difficult issues. Builds a strong network of relationships that can survive a change of direction, reporting lines or personalities.
• Excellent project management and problem-solving skills. Proven ability to multi-task and keep numerous projects on track and on budget.
• Superior writing skills. Detailed, accurate, concise and tailored to the author, vehicle and audience. Writes in a variety of styles for varying formats in a way that is engaging, grammatically correct and appropriate. Can simplify difficult concepts for easier understanding. Support executives in writing copy that captures their personality and leadership style. Excellent editor.
• Creative. Ability to think outside the box to develop engaging, effective communications that connect with and inspire employees, leveraging both traditional and new communication approaches and channels.
• Ability to demonstrate value.Extensive experience building in measurement components into communication plans, reporting on results and using data to adjust plans as needed.

Benefits

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Professional development and continuing education opportunities.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Extra perks like pet insurance, employee discounts and much more.