Senior Manager, Consumer Connections - eComm & Media

Chicago, IL (On-site)

$140K/yr – $160K/yrSenior Level5+ years expFull time

Posted 2 weeks ago

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Job Summary

Owns end-to-end US eCommerce media planning and optimization for priority brands, partnering with Sales and Digital Shelf, while building data-driven playbooks and leading cross-functional teams.

  • Owns end-to-end eCommerce media strategy, planning, and optimization across 3rd party partners.
  • Leads cross-functional collaboration with Marketing, Commercial, and IT to drive ROI and brand metrics.
  • Builds data-driven playbooks, measurement standards, and new data partnerships.

Job Description

Responsibilities

  • Lead the US eComm media planning process from strategy to execution and oversee day-to-day media and budget management across 3rd Party eComm partners while closely collaborating with the eCommerce Sales and Digital Shelf teams.
  • Steward daily, weekly, monthly eComm media performance for priority brands across partners and platforms to drive maximum sales output with frequent and ongoing optimization. Lead efforts across both the agency team and partners to improve performance across key metrics like Sales and ROAS.
  • Build influential relationships with internal Marketing and Commercial teams, serving as an in-house thought leadership resource for media expertise, especially through the lens of biddable media, eCommerce, and data & technology.
  • Define and operationalize eComm data-driven best practices in media planning through the funnel, build new capabilities and playbooks, standardize measurement across the portfolio, and instill into brand planning with goal of driving ROI and brand metrics within full funnel brand campaigns
  • Onboard new retail media and other data sources/partners for media execution, serving as the internal lead across Legal, Privacy, IT, and beyond.
  • Serve as NA lead point of contact collaborating with Global across all digital and technology enterprise solutions including verification, adserving, tech stack, and beyond.
  • Lead digital and data enablement projects, focusing on establishing brand audience CDP strategy frameworks, insights, and quarterly optimizations. Assessing data 1P, 2P, 3P data quality and opportunities and driving measurement and attribution analysis
  • Foster an ongoing spirit of curiosity for consumer & industry trendspotting to continually evolve the BSI approach to media to align with consumer needs/expectations along with digital, eComm/retail media or technology advancements

Requirements

  • Bachelor’s Degree in Marketing, Business or related field
  • 5+ years of related experience with a focus on planning and executing eCommerce and performance-based media
  • Understanding of the broader digital and media strategy discipline, including touchpoint mix/prioritization, buying efficiency, effectiveness in execution, and agency relationships
  • Strong ability building, executing, and scaling omnichannel strategies including being wellversed in performance marketing, conversion, and online customer acquisition
  • Strong quantitative skills required to analyze and optimize campaign performance with deep understanding of key digital marketing metrics and familiarity with media measurement and verification partners (i.e. DoubleVerify, IRI, Market Mix Modeling, etc.)
  • Excellent communication skills (written and oral) with the ability to set deadlines, track progress, manage up/down and expertly leverage tools like PowerPoint and Excel to support daily work
  • Proven track record of leading with influence, working in a highly matrixed environment and stewarding cross-functional teams to deliver business impact
  • Self-starter, with a passion to challenge the status quo, curiosity, desire, and ability to dive deeper into consumer trends
  • Ability to work successfully with teams and independently on multiple projects under tight deadlines with limited supervision
  • Ability to stay ahead of industry trends and incorporate innovative approaches to connect with consumers
Suntory Global Spirits logo

Suntory Global Spirits

As a world leader in premium spirits, Suntory Global Spirits inspires the brilliance of life, by creating rich experiences for people, in harmony with nature. Known for its craftsmanship of premium whiskies, including Jim Beam® and Maker's Mark®; Japanese whiskies, including Yamazaki®, Hakushu®, Hibiki® and TokiTM; and leading Scotch brands including Laphroaig® and Bowmore®, Suntory Global Spirits also produces leading brands such as Tres Generaciones® and El Tesoro® tequila, RokuTM and Sipsmith® gin, and is a world leader in Ready-To-Drink cocktails, with brands like -196 and On The RocksTM Premium Cocktails. A global company with approximately 6,000 employees in nearly 30 countries, Suntory Global Spirits is driven by its core values of Growing for Good, Yatte Minahare and Giving Back to Society. The company’s Proof Positive sustainability strategy includes ambitious goals and investments to drive sustainable change and have a positive impact on the planet, consumers and communities. Headquartered in New York City, Suntory Global Spirits is a subsidiary of Suntory Holdings Limited of Japan. For more information, visit www.suntoryglobalspirits.com and www.drinksmart.com.

New York, New York, USA
5.3K employees (667 in marketing)

Traffic Signals

Monthly Visitors
76.2K
Traffic Source Mix
Search
47.9%
Direct
36.6%
Referral
9.3%
Social
5%
Paid
0.9%

Headcount Trend

Current headcount: ~5.3K

Marketing Team

Marketing Team Size
645 (12% of company)
Median Career Experience
12 years
Median Tenure
3.8 years
Marketing Roles Posted (Last 30 Days)
1

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