Senior Manager, Client Marketing

Responsibilities

• Ensure retention of performance media spend within your client portfolio
• Quarterback flawless execution of complex digital marketing campaigns, analytics projects and other initiatives
• Serve as the internal “expert” on your clients: understand their business challenges/opportunities, how to navigate their organizations and what solutions Ticketmaster can offer
• Support growth targets by recommending cross-channel marketing solutions that deliver against client objectives
• Understand and leverage knowledge of ticketing data & ticketing software infrastructure
• Translate data into insights and action by diving into campaign performance data; identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities
• Provide excellent communication to clients and internal stakeholders, ensuring nothing falls through the cracks
• Establish and maintain strong relationships with internal teams and peers
• Lead calls and meetings with clients; developing storylines and content to be shared
• Guide clients in effective usage of Ticketmaster products and services, including reporting and segmentation applications

Requirements

• BA/BS in Marketing or a related field
• 5-7 years’ experience in similar role within the digital marketing industry
• Digital media agency experience a plus
• Strong quantitative skills including analytical abilities
• Proven understanding of digital media platforms and businesses, with expertise in at least one of these channels: on-site advertising, SEM, programmatic display, paid social
• Strong written and verbal communication and comprehension skills, and the ability to adjust style to different audiences
• Understanding and interest in the business side of sports
• Very strong competence in Microsoft Office products and knowledge of AI tools
• Ability to effectively interact with clients and colleagues across the executive, mid-manager and day-to-day operations levels in a professional, service-oriented manner
• Creative problem-solver

Benefits

• HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH : 401(k) program with company match, stock reimbursement program
• FAMILY : New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS : Volunteer time off, crowdfunding match