Responsibilities

• Lead and elevate brand campaigns, seasonal storytelling, special projects and evergreen brand moments across digital and physical channels
• Partner closely with the Creative Director to define, protect, and evolve PetSmart’s brand look, feel, and creative standards
• Actively lead and participate in brainstorming and creative sessions, shaping ideas into clear, executable concepts.
• Serve as a hands-on creative lead, designing work, strategically conceptualizing campaigns and art-directing photography and video from concept through post-production
• Own creative quality, consistency, and storytelling excellence across all brand work
• Act as a trusted creative and brand expert and Creative Director proxy when needed—leading reviews, presentations, and partner discussions
• Partner with the Creative Director to communicate and reinforce brand and visual standards with marketing and business partners, while supporting governance of external agencies and production partners
• Collaborate deeply with Copy, Digital Creative, Store Creative, Marketing, Merchandising, and eCommerce teams to ensure holistic campaign alignment
• Build strong relationships with photographers, producers, stylists, editors, and external partners
• Lead, mentor, develop, and allocate work for 2 – 5 designers and art directors, fostering a culture of ownership, accountability, and creative ambition

Requirements

• 6–10+ years of creative experience in retail, lifestyle, or consumer brands
• 4+ years leading or managing creative teams (Senior Manager, Associate Creative Director)
• Proven experience creating, evolving, and extending cohesive visual systems that scale across campaigns, brand identities, and style guides
• Strong portfolio demonstrating brand-defining ideas, designs, photography, video, and campaign work
• Expert in Adobe Creative Suite, presentation software; working knowledge of Figma, and modern production tools
• Working experience with AI-enabled creative workflows and emerging technologies strongly preferred
• Excellent communication, storytelling, and executive-level presentation skills
• Proven ability to balance creative vision with operational rigor
• Demonstrated interest in growth toward Creative Director role. You’re willing to put in the hard work

Preferred

• Future-minded, constantly exploring new tools, workflows, and ways of working

Benefits

• Pet-friendly environment , bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Caf é serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more