Senior Integrated Content Strategist

Santa Clara, CA (Remote)

$155K/yr – $272K/yrSenior Level12+ years expFull time

Posted 20 hrs ago

Job Summary

Own end-to-end content strategies and multi-channel execution for a B2B SaaS audience, guiding creative development, data-driven optimization, and cross-functional collaboration across marketing, product, and digital teams.

Job Description

Responsibilities

  • Develop comprehensive content strategies in collaboration with campaign managers, leveraging audience insights, campaign goals, and business objectives to create end-to-end, data-driven strategies
  • Create detailed content recommendations on formats (videos, blogs, social posts, interactive tools) and distribution channels tailored to target personas
  • Drive innovation by proactively identifying emerging content trends, channel features, and new formats to keep strategies competitive and aligned with industry advancements
  • Collaborate cross-functionally with campaign managers, product marketers, creative directors, and digital leads to ensure consistent, connected content implementation
  • Partner with creative leads to champion differentiated, engaging messaging and CTAs that resonate with customer needs at each funnel stage
  • Monitor campaign performance data and engagement metrics to provide actionable insights and refine strategies for continuous improvement
  • Support operational excellence by collaborating on workflows, resource allocation, timelines, and budgets
  • Contribute to and maintain content playbooks documenting best practices and learnings

Requirements

  • 12+ years of experience in marketing, content strategy/creation, channel strategy, campaign management, or related roles within B2B SaaS or technology
  • Proven success designing and executing multi-channel, persona-driven content strategies that drive measurable business results
  • Experience leveraging or thinking critically about integrating AI into work processes, workflows, and decision-making
  • Exceptional leadership and cross-functional influence skills
  • Strong ability to prioritize and execute in a fast-paced environment
  • Expertise in data-driven decision-making and performance analysis
  • Passion for AI, innovation, and experimenting with new tools and ideas

Benefits

  • We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
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ServiceNow

4.4 Glassdoor

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

Founded in 2004
Santa Clara, CA, US
32K employees (2,162 in marketing)
89% recommend to a friend
97% CEO approval

Salaries

Posted range

$155K/yr – $272K/yr

Taken straight from the job posting.

See all ServiceNow salaries

Funding

Total Funding
$83.7M
Last Raise
$11M
Post IPO Equity, 3 years ago

Funding History

  • Dec 2022
    Post IPO Equity
  • Mar 2012
    Private Equity • $11M
  • Feb 2012
    Private Equity • $17.9M

Traffic Signals

Monthly Visitors
3.8M
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
39.6%
Direct
49.8%
Referral
7.1%
Social
2.1%
Paid
1.3%

Headcount Trend

Current headcount: ~31.3K

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Senior Integrated Content Strategist

ServiceNow · Santa Clara, CA · Remote