Responsibilities

• Define and lead the end-to-end marketing analytics, measurement, and insights strategy for Openbank and Santander US.
• Build and develop a high-performing team of analytics leaders, data scientists, and customer/market insights professionals .
• Serve as a trusted strategic partner to the CMO and broader Marketing leadership, translating data and insights into clear, actionable decisions .
• Integrate behavioral analytics with customer, market, and competitive insights to provide a holistic view of performance and growth opportunities.
• Design and own a comprehensive marketing effectiveness framework that links marketing activity to incremental customer, revenue, and lifetime value outcomes.
• Own the marketing measurement architecture across paid, owned, and earned channels.
• Develop and maintain a CMO-level performance dashboard that provides a clear, executive view of ROI, efficiency, and growth impact.
• Establish best-in-class incrementality measurements , including experimentation, geo and holdout testing, lift studies, and Marketing Mix Modeling (MMM).
• Partner with Brand and Media teams to measure and understand brand health, perception, and drivers of consideration , connecting upper-funnel impact to lower-funnel outcomes.
• Define and lead the customer and market insights strategy , integrating primary research, behavioral data, and competitive intelligence.

Requirements

• Bachelor’s degree or equivalent experience in a quantitative field. – Required
• Master’s degree in Quantitative Marketing, Data Science, Statistics, Economics, or related discipline. - Required
• 15-20 years of experience in marketing analytics, insights, growth analytics, or digital marketing data science .
• Deep expertise in marketing effectiveness measurement , including experimentation, incrementality testing, and Marketing Mix Modeling.
• Experience leading customer insights / market research functions (quantitative and qualitative).
• Strong understanding of digital marketing channels and performance KPIs .
• Proven experience building and leading high-performing, multidisciplinary teams .
• Executive-level communication skills with the ability to influence senior stakeholders and drive decision-making .
• Ph.D. in quantitative discipline.

Preferred

• - Ph.D. in quantitative discipline.
• - Experience in financial services, fintech, or digital-first consumer businesses.
• - Familiarity with CDPs and marketing platforms (Salesforce Marketing Cloud, Adobe, Braze).
• - Knowledge of data privacy and regulatory standards (GDPR, CCPA).
• - Experience integrating analytics, research, and AI-driven insights to drive business outcomes.
• - Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Benefits

• Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
• Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.
• Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.