Responsibilities

• Defines, teaches, and maintains agency engagement strategy philosophy and approaches
• Fosters innovation to expand and evolve our engagement and omnichannel services
• Experience with AI tools and focus on leveraging AI to enhance the quality of our work
• Bring together creativity and data to create compelling personal experiences that grow our clients’ business
• Incorporates and champions innovation and quality throughout the process and across all tactics
• Mentors engagement team members, discussing with each career interests, growth opportunities, and training
• Partners with other departments to ensure overall agency collaboration, particularly analytics, media and marketing technology
• Defines, interprets, and executes client digital and omnichannel strategy
• Have a vision and see the “big picture” of the brand-customer experience
• Frame the customers’ behavior trends/patterns, identify differences across customer segments, and apply all learning to their journey

Requirements

• Minimum of 8+ years of engagement strategy, digital marketing, or project experience (within a pharmaceutical agency strongly desired)
• Proficient with AI Tools such as Gemini, Claude, and NotebookLM
• Familiarity and comfort interacting with Google Analytics
• Track record of implementing omnichannel strategies and cohesive ecosystem of tactics
• Extensive experience leading brand/tactical planning and championing innovative ideation techniques