Senior Director, Client Service at Kantar | USA | $120K/yr – $140K/yr

Senior Director, Client Service

USA (Hybrid)

$120K/yr – $140K/yrSenior LevelFull time

Posted 2 months ago

Job Summary

Own the profitability and delivery of Brand Performance work for a multi-million revenue portfolio, guiding a large delivery team through complex brand and advertising programs with strong client judgment.

Brand Performance: own complex programs and drive commercial outcomes with quality and pace.
Team Guidance: coach juniors, delegate priorities, and translate complexity into clear direction for delivery teams.
Client & Portfolio: maintain client satisfaction, escalate issues, and align with commercial priorities to grow revenue.

Job Description

Own the profitability and delivery of Brand Performance work for a multi‑million revenue portfolio, guiding a large delivery team through complex brand and advertising programs with strong client judgment.

Brand Performance: own complex programs and drive commercial outcomes with quality and pace.
Team Guidance: coach juniors, delegate priorities, and translate complexity into clear direction for delivery teams.
Client & Portfolio: maintain client satisfaction, escalate issues, and align with commercial priorities to grow revenue.
Complex Program Leadership: oversee large, strategic tracking initiatives and contribute to day‑to‑day project work when needed.
Quality & Commercial Discipline: ensure delivery quality, timely outcomes, and profitability across engagements.

Kantar

Kantar is the world’s leading AI-native marketing data and analytics business and an indispensable brand partner to the world’s top companies. We combine the most meaningful attitudinal and behavioural data with deep expertise and advanced analytics to uncover how people think and act. We help clients understand what has happened and why, and how to shape the marketing strategies that shape their future.

Founded in 2009

London, England, GBR

26K employees (2,216 in marketing)

www.kantar.com