Responsibilities

• Shape and champion CSI's brand strategy, defining how the company is positioned, differentiated, and perceived in the market — and translating that strategy into a cohesive narrative, visual identity, and communications approach that drives awareness and business growth.
• Serve as the steward of the CSI brand, establishing and enforcing brand standards across the organization to ensure communications, presentations, campaigns, and creative assets align with the company's identity and messaging.
• Lead CSI's public relations strategy in conjunction with our PR agency partner, securing earned media, awards, and speaking opportunities and managing proactive and reactive communications — including messaging, press releases, executive positioning, and crisis response — to build and protect the company's reputation.
• Direct CSI's content strategy and editorial calendar across owned channels — including thought leadership, blog, email, social media, video, and web — ensuring a consistent brand voice and a steady pipeline of high-quality, differentiated content that supports awareness, engagement, and demand generation.
• Lead CSI's social media strategy across corporate and executive channels, growing audience, engagement, and share of voice through a consistent brand voice, community management, and social-first storytelling that amplifies the company's presence and thought leadership.
• Provide creative and design leadership across the brand, directing visual identity, design systems, and creative production for campaigns, digital, presentations, events, and sales collateral to ensure a polished, on-brand, and differentiated look and feel across every touchpoint.
• Build, lead, and develop a high-performing, multi-disciplinary brand team, fostering a culture of collaboration, accountability, creative excellence, and continuous improvement.
• Oversee relationships with external agencies, vendors, and freelancers while driving high-quality, efficient execution across brand, communications, and creative initiatives.
• Establish processes that improve creative quality, brand consistency, speed of execution, and operational efficiency across Marketing.
• Monitor brand performance, industry trends, and competitive positioning, recommending strategies that strengthen CSI's brand and market differentiation.

Requirements

• Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field.
• 10+ years of progressive experience in brand management, corporate communications, public relations, or marketing.
• Experience leading creative, communications, or brand teams in a B2B technology organization.

Preferred

• Experience in fintech or financial services companies is preferred.

Benefits

• CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary