Senior Director, Account Management - Integrated Commerce

Responsibilities

• Serve as a key point of contact between clients and PDX while collaborating with senior leadership to establish and expand a broader client partnership.
• Independently drive projects from brief to execution with the internal team and client, properly translating and communicating key information while managing team workflow/deadlines and demonstrating category and brand expertise.
• Provide strategic support to executive account leadership in the development and implementation of strategic omnichannel marketing plans (including brand, shopper, and retail media) that meet or exceed client objectives and drive tangible business results.
• Manage client expectations to ensure alignment and clarity in all work processes, details, and deliverables, proactively anticipating and resolving potential issues.
• Support and assist in the development and implementation of strategic omnichannel marketing plans, including brand, shopper, and retail media, that meet or exceed client objectives and drive tangible business results.
• Work with executive account leadership to identify and pursue new business opportunities as well as additional revenue streams within existing clients.
• Partner closely with cross-functional counterparts (including creative, strategy, and media), supporting in a manner that shows ownership of the work and investment in the success of the team.
• Mentor more junior team members, fostering a collaborative, high-performance culture.
• Ensure work is delivered on time, within budget, and to the highest quality standards.
• Ensure the company product includes future-forward thinking anchored in business strategy and insights.

Requirements

• 10+ years of progressively-responsible professional experience managing large, complex accounts and client relationships in an advertising agency, consultancy, or holding company environment.
• Bachelor’s degree in advertising, marketing, or related field; Master’s degree preferred. Equivalent experience may be substituted.
• Prior experience leading the development and execution of shopper and retail marketing campaigns for CPG brands.
• Deep understanding of key components of CPG and retailer relationships, including Joint Business Planning, Top to Tops, and Channel and Category Strategies.
• Extensive knowledge of retail media and integrated commerce including key retail media networks and third-party commerce media partners.
• Highly collaborative approach to teamwork and problem-solving.
• Strong executive presence with a dynamic personality and the ability to effectively engage and influence a variety of audiences, including senior client leaders.
• A confident presenter and an outstanding listener with clear and persuasive verbal and written communication skills and a high degree of emotional intelligence.
• Deep experience building trust, collaboration, and partnership with large, complex clients and cross-functional teams.
• Sound decision-making ability rooted in agency, client, and industry knowledge.

Preferred

• Master’s degree preferred.

Benefits

• The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)