Responsibilities

• Build and execute creative for direct mail programs inside client and internal guidelines — you carry real production volume, not just supervise it
• Serve as the senior proofreader for the creative team, catching copy, design, layout, and brand-alignment issues before pieces advance to upload
• Verify document settings after upload to our mailing system so final output matches spec
• Show up on production days as a hands-on problem-solver, unblocking the team and keeping the schedule on its feet
• Triage the ticket queue, prioritize against deadlines, and flag risks before they become fires
• Take projects from intake to execution at a consistently high standard
• Translate product positioning, strategy, and audience into finished creative
• Mentor junior creative specialists with feedback that actually helps them get better
• Bring ideas to the table for sharper workflows, tighter QA, and cleaner handoffs across departments

Requirements

• 5+ years in a creative role inside an agency environment; direct mail, print production, or regulated-marketing experience is a strong plus
• Working fluency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• A track record of leading proofreading and QA for a creative team, with the kind of attention to detail that makes other people slightly nervous (in a good way)
• Strong conceptual and design instincts paired with consistently polished, error-free output
• The discipline to work independently in a remote setting, with a reliable high-speed connection and dedicated availability during work hours
• Composure under deadline pressure — production days don't faze you
• Project-management chops: prioritizing, juggling, and shipping on time across multiple projects
• Strong cross-functional collaboration with internal teams and stakeholders

Preferred

• Hands-on experience using AI tools in everyday creative workflows — ideation, proofreading, asset generation, larger projects
• Familiarity with mailing systems and end-to-end production workflows