Creative Services Manager
East West Bank
Pasadena, CA (On-site)
$100K/yr - $135K/yrIn-houseFull-timeSenior level8+ years exp.
2 weeks ago
Senior Creative Services Manager
Phoenix, AZ (On-site)
Salary Not AvailableSenior Level7+ years expFull time
Posted 2 days ago
Job Summary
Lead and run the creative operations for a multi-brand portfolio, directing a growing team and coordinating complex, cross-channel projects to ensure on-time, on-brand delivery.
- Own and mentor the design and production teams
- Align creative initiatives with brand standards and business objectives
- Translate business needs into actionable briefs and production plans
Job Description
Responsibilities
- Lead and manage a team of designers, project managers, and external creative partners.
- Oversee departmental workflows, project prioritization, resource allocation, and production schedules.
- Establish clear processes for creative requests, approvals, and deliverables.
- Mentor team members, encourage collaboration, and maintain accountability.
- Partner with the Senior Creative Director to ensure creative initiatives align with brand standards and business objectives.
- Oversee complex creative projects across marketing, digital, social media, print collateral, and restaurant development.
- Manage project schedules, budgets, production requirements, and deliverables.
- Coordinate creative initiatives supporting new restaurant openings, remodels, and brand updates.
- Anticipate challenges, resolve production issues, and ensure projects remain on schedule.
- Maintain consistent communication with internal stakeholders and external vendors.
Requirements
- 7+ years of experience in creative services, creative operations, project management, or related fields.
- Demonstrated experience leading creative teams and managing complex, multidisciplinary projects.
- Strong understanding of graphic design, print production, digital marketing, and environmental branding.
- Experience managing budgets, vendors, and creative production expenses.
- Exceptional organizational, communication, and problem-solving skills.
- Proficiency with project management platforms and familiarity with Adobe Creative Cloud.
- Experience in hospitality, restaurants, retail, lifestyle brands, or creative agencies preferred.
- Ability to manage competing priorities in a fast-paced, growing organization.
Preferred
- Experience in hospitality, restaurants, retail, lifestyle brands, or creative agencies preferred.
Benefits
- Competitive salary and bonus opportunity
- Health Benefits within 30 Days; Medical, Dental & Vision
- Retirement savings program (with company match)
- Tuition reimbursement
- Collaborative work environment with opportunity to grow
- Paid Time Off
- Dining Discount of 50% off at all Fox Restaurant Concepts and additional discounts at North Italia and The Cheesecake Factory
Fox Restaurant Concepts
Our story begins with Sam Fox, a third-generation restaurateur who is passionate about hospitality and endlessly inspired by food and design. He opened Wildflower in Tucson in 1998, and today has introduced dozens of ever-evolving Fox Restaurant Concepts brands, including Flower Child, Culinary Dropout, Blanco and The Henry. Now, 20 years later, we’ve grown to a team of over 6,000 employees and over 80 locations that span across the U.S. The Fox Restaurants team is a community of creative thinkers who help bring Sam’s concepts to life. Starting in our Home Office in Phoenix (also known as the “Big Kitchen”), we immerse ourselves in every detail and develop each idea into fully-fledged, brick and mortar restaurant experiences all over the country. We love bringing passionate people and big ideas together, creating amazing experiences, and sharing stories over incredible food. We see every brand as a way for us to connect with and serve those who matter most - our people and our guests.
Marketing Team
Median Tenure
4.7 years
Marketing Roles Posted (Last 30 Days)
1
Traffic Signals
Monthly Visitors
81.5K
Monthly Google Ads Budget
$51
Traffic Source Mix
Search
30.1%
Direct
51.4%
Referral
17.5%
Social
0.5%
Paid
0.4%
Headcount Trend
Current headcount: ~3K
News about Fox Restaurant Concepts
Links
This role is listed on SalaryGuide for informational purposes. SalaryGuide is not the employer, recruitment agency, or hiring representative for this position. Hiring decisions and the application process are managed by the employer. SalaryGuide will never ask candidates to pay to apply for a job or request bank details or identification documents as part of an application.
