Responsibilities

• Own end-to-end delivery of complex, cross-functional creative programs — from intake and brief review through scoping, production, review, approval, and launch — with clear visibility into scope, timelines, dependencies, and resource needs.
• Develop program plans for major brand campaigns, product launches, events, and web initiatives, translating Marketing priorities into actionable creative roadmaps.
• Track milestones and deliverables, provide timely status updates to stakeholders and senior leaders, and proactively identify and mitigate risks.
• Partner with Creative leadership to run regular traffic, prioritization, and creative review cadences.
• Run and continuously improve the creative intake process, ensuring briefs are clear, complete, and tied to business goals before work begins.
• Build and maintain capacity and demand forecasts across internal designers, video and digital design teams, freelancers, and agency partners; recommend trade-offs and escalate constraints.
• Manage creative vendor and agency relationships, including SOWs, timelines, asset delivery, and budget tracking.
• Serve as the bridge between marketing strategy and creative execution, aligning with PMM, Campaigns, Brand, Events, and Web on priorities, timelines, and approval frameworks.
• Communicate program health, risks, and tradeoffs to senior leadership clearly and concisely, both in writing and in presentations.
• Facilitate team discussions, resolve conflicts, and remove impediments to delivery.

Requirements

• 7+ years of program or project management experience in an in-house creative studio, brand/marketing team, or creative agency
• Proven experience managing complex, multi-stakeholder creative programs (brand campaigns, product launches, events, web, video, or content) from brief through delivery
• Experience building and running creative intake, resourcing, capacity planning, and review/approval processes
• Proficiency with work-management tools and methodologies (e.g., Airtable, Jira, Asana, Workfront, Google Sheets), and experience building dashboards or reporting on delivery performance
• Experience integrating AI tools into program management or creative workflows to increase efficiency
• Strong understanding of the creative production process, including design, copy, video, and web, and of realistic timelines and scoping
• Experience managing agency partners, freelancers, and external vendors, including scopes of work and budgets
• Outstanding organizational, communication, and interpersonal skills — written, verbal, and presentation — including the ability to influence senior stakeholders
• Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders

Benefits

• Flexible working model that caters to diverse needs; open offices for in-person work and remote work where it aligns with operational requirements
• Comprehensive health and parental leave plans
• Professional development stipend
• Equity (for eligible roles) as part of total rewards
• Initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance
• Belonging at Samsara: inclusive work environment and equal opportunity in employment for qualified persons with disabilities