Responsibilities

• Content Strategy & Planning – Develop content strategies aligned to enterprise programs, campaigns, and stakeholder priorities.
• Apply audience segmentation and behavioral insights to inform content tone, format, and message relevance.
• Map content to all phases of the engagement journey and across various industry segments.
• Content Creation & Production – Manage content calendars and production timelines, ensuring timely delivery of high-quality assets from internal and external contributors.
• Write, edit, and produce compelling content in multiple formats including: Long- and short-form editorial (articles, blogs, white papers); Video scripts, speaker support, and event content; Webinar and on-demand educational content; Social, email, and campaign messaging.
• Collaborate with internal teams (creative, digital, business and program leads) to deliver cohesive, channel-optimized content.
• Cross-Organizational Storytelling – Develop narratives that reflect how the Association’s work in products, training, research, advocacy, and events come together to serve the restaurant industry.
• Collaborate with internal subject matter experts and stakeholders to extract insights, success stories, and content opportunities.
• Contribute to the go-to-market strategies for all published content.
• Performance Optimization & Insights – Track content performance metrics and use insights to refine strategies.

Requirements

• Minimum of 5-7 years of experience in content strategy, editorial development, and multiformat content creation.
• Experience working across B2B, association, or mission-driven sectors preferred.
• Understanding of digital best practices, SEO, and integrated campaign planning.
• Strong writing and editing skills, with the ability to distill complex ideas into compelling narratives.
• Demonstrated ability to think strategically and execute tactically.
• Skilled in working cross-functionally and managing multiple priorities.
• Familiarity with the restaurant industry a plus.
• Highly effective organizational, time-management, priority-setting and problem-solving skills.
• Strong interpersonal and diplomacy skills; ability to collaborate, influence and communicate effectively with internal and external stakeholders.
• Ability to thrive within fast-paced and fluid environment.

Preferred

• Familiarity with the restaurant industry a plus.

Benefits

• comprehensive benefits, designed to support their financial, professional, and personal well-being.
• outstanding healthcare coverage (medical, dental and vision)
• competitive salaries
• generous vacation and leave time
• matching 401(k) plan
• a unique collection of corporate discounts and memberships
• programs to support career and skills development, learning and tuition assistance, and so much more.